Host - Henderson, KY

Full-time - Entry Level

Henderson, KY

About the position

The Host position at Tumbleweed Restaurants is essential for delivering exceptional customer service and ensuring a positive dining experience for guests. As the first point of contact, the Host greets and seats guests, manages the flow of customers, and provides information about the restaurant's offerings. This role is vital to the restaurant's success and contributes to a fun and engaging work environment.

Responsibilities

• Greet arriving and departing guests
• Escort guests to assigned dining area and present menus
• Seat guests in either the bar or dining area depending on their preference
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff
• Screen calls to the restaurant
• Manage the flow of guests into the dining and bar areas
• Provide accurate wait times to arriving guests
• Tend to guests’ needs and requests
• Observe needs throughout dining experience to ensure guests receive high quality service
• Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
• Assist in the dining room by setting/clearing tables and serving beverages
• Maintain Tumbleweed uniform standards
• Perform other duties as assigned

Requirements

• Friendly and outgoing disposition
• Excellent communication skills
• Ability to analyze and solve simple, reoccurring problems
• Alert and caring attitude toward job responsibilities
• A high value on helpfulness and teamwork
• Ability to handle multiple tasks in highly distracting circumstances
• Personal pride in appearance and work performed
• Reliable transportation required

Benefits

• Health care
• 401(k) plan
• ROTH plan
• Paid Time Off
• Discounted meals
• Thanksgiving and Christmas day off
• Formal training program
• Anniversary & achievement recognition program