Hotel Housekeeping Supervisor

CASCADA PDX LLC - Portland, OR

Part-time,Full-time - Mid Level

Portland, OR

About the position

The Housekeeping Supervisor at Cascada Thermal Springs, Spa and Hotel is responsible for leading the housekeeping team to ensure the highest standards of cleanliness and organization in the hotel and spa facilities. This role is crucial in providing guests with a luxurious and relaxing experience while upholding the company's commitment to sustainability. The supervisor will manage daily operations, train staff, and coordinate with other departments to address guest needs and maintain operational efficiency.

Responsibilities

• Supervise the daily operations of the housekeeping team, ensuring all rooms, public spaces, and spa facilities are cleaned and organized to hotel standards.
• Train, mentor, and develop housekeeping staff, ensuring proper cleaning procedures and safety guidelines are followed.
• Inspect rooms and public areas for cleanliness and quality, ensuring attention to detail and high standards are maintained.
• Coordinate with other departments, such as maintenance, guest services, and Wellness to address any guest concerns or special requests.
• Monitor and support sustainability efforts by using cleaning products efficiently, promoting waste reduction, and implementing recycling practices.
• Prepare reports on housekeeping operations and address any operational issues or staffing needs in a timely manner.
• Ensure staff adherence to safety protocols and the proper use of cleaning agents and equipment.

Requirements

• Bilingual Spanish preferred
• High school diploma or equivalent
• Previous experience in a hotel housekeeping supervisory role (2+ years preferred)
• Strong attention to detail and excellent organizational skills
• Ability to lead, motivate, and manage a team in a fast-paced environment
• Excellent communication skills and the ability to effectively interact with guests and staff
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Ability to lift up to 50 pounds and stand for extended periods.

Benefits

• Competitive wages and career advancement opportunities within our growing organization
• Robust Paid Time Off (PTO) and benefit offerings