This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
At HCW Hospitality, every guest’s experience matters—day or night. As a Night Auditor, you’ll oversee overnight front desk operations, ensuring a smooth and secure experience for our guests. Your attention to detail and problem-solving skills will keep our hotel running efficiently after hours.
Responsibilities
- Audit and balance daily financial transactions and prepare reports.
- Handle guest check-ins and check-outs, ensuring a seamless experience.
- Address guest inquiries and resolve any issues promptly.
- Conduct security checks and monitor property safety.
- Assist with guest requests and provide information about hotel services.
- Maintain accurate records of guest accounts and transactions.
- Take on additional duties as assigned by management to support the smooth operation of the hotel.
Requirements
- Minimum one year hotel front desk experience required
- Knowledge of Hyatt systems and policies highly desirable
- Strong math and computer skills, with proficiency in hotel management software.
- Excellent problem-solving and customer service skills.
- The ability to work independently and handle multiple tasks.
- Flexibility to work overnight shifts, including weekends and holidays.
- A positive attitude and a commitment to guest satisfaction.
