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LaQuinta Inn & Suites Florence Cincinnati Airportposted 3 months ago
$27,040 - $29,120/Yr
Full-time - Entry Level
Florence, KY
11-50 employees
About the position
The Night Auditor at LaQuinta Inn & Suites Florence Cincinnati Airport is responsible for providing exceptional customer service during the overnight shift while managing financial records and front desk operations. This role combines hospitality with accounting tasks, ensuring a smooth experience for guests and accurate financial reporting for the hotel.
Responsibilities
- Provide exceptional service to all hotel guests during their stay
- Process additional administrative, bookkeeping, and accounting procedures as required
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Produce and distribute daily, weekly, and monthly reports to hotel management, department heads, and general manager
Requirements
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Excellent customer service and communication skills are required
- Overnight shift; requires flexible hours
- Computer proficiency is required; experience with accounting or reservation software is preferred
- High school diploma or equivalent required; some college preferred
Benefits
- Training and development opportunities
- Team-oriented work environment
- Career advancement potential
