Ketchikan Indian Community - Ketchikan, AK

posted 3 months ago

Full-time - Entry Level
Ketchikan, AK
5,001-10,000 employees
Ambulatory Health Care Services

About the position

The HR Employee Benefits Coordinator at Ketchikan Indian Community (KIC) plays a crucial role in managing and administering employee benefits. This position is responsible for ensuring compliance with various benefit programs and assisting employees with enrollment, changes, and separations. The coordinator will verify and submit all benefit billing, issue open enrollment notices, and maintain the employee database and files. The role requires a proactive approach, as the incumbent must take initiative and work independently to solve problems and complete tasks effectively. In addition to managing employee benefits, the coordinator will schedule new-hire and open enrollment opportunities for relevant benefit plans and assist with benefit plan renewals. They will serve as the primary contact for COBRA, Family Medical Leave, Unemployment Insurance, and Worker Compensation benefit requirements. The coordinator will also work closely with the Finance Department to ensure accurate reconciliation of benefits with payroll, ensuring that all processes are completed in a timely manner. The position involves organizing and presenting workshops to educate staff on benefit plans and programs, responding to inquiries from employees and managers, and acting as a liaison between employees and benefit vendors. The coordinator will also be responsible for maintaining accurate records, processing leave-of-absence requests, and compiling statistics and reports to analyze benefit utilization and effectiveness. This role is essential in ensuring that employees are well-informed about their benefits and that all administrative tasks are handled efficiently.

Responsibilities

  • Enrolls employees in various benefit options during new-hire and open enrollment sessions.
  • Organizes and presents new-hire, open enrollment, and special workshop sessions to educate staff on benefit plans and programs.
  • Participates in employee new-hire orientation to include all benefit programs.
  • Responds timely to benefit inquiries from managers and employees on plan provisions, benefit enrollment, status changes, and other general questions.
  • Serves as a liaison between the employee and benefit vendors and carriers; coordinates transfer of data to vendors and carriers, premiums and plan administration.
  • Verifies and records employee information, ensuring accurate data feeds between the HRIS/payroll system and carriers.
  • Enters benefit enrollment/disenrollment information into HRIS/payroll system for review by Payroll Specialist.
  • Reconciles insurance and benefit invoices; monitors account transactions for accuracy.
  • Ensures COBRA, FMLA/leaves of absence, ACA, and Worker compensation reporting requirements are met.
  • Processes and administers all leave-of-absence requests, FMLA and Worker Compensation benefits.
  • Assesses workstation ergonomics upon request and makes cost-effective recommendations that minimize risk of injury.
  • Completes employee benefit separation packet and offboarding processes for each employee separation.
  • Coordinates employee recognition program/s.
  • Compiles statistics and reports; analyzes benefit utilizations and makes recommendations regarding cost and program effectiveness to the HR Director.
  • Coordinates and facilitates regular employee workshops and presentations on the various benefit offerings and programs.
  • Updates and maintains recognized Holidays and Paid Time Off settings in the HRIS; audits accruals and rollovers according to policy, procedures and agreements.
  • Ensures physical and digital personnel files are maintained with accuracy and integrity.
  • Completes special projects as requested by the HR Director.

Requirements

  • High school diploma or equivalent.
  • One years' experience in human resources, employee benefits administration or related experience.
  • Experience with billing reconciliations.
  • A combination of relevant experience, education, and training may substitute for education and experience requirements on a year-for-year basis.

Nice-to-haves

  • Bachelor's degree in Human Resources or related field.
  • Three years' experience in human resources or employee benefits administration.
  • Experience with Human Resource Information Systems (HRIS).
  • Experience using advanced functions of MS Excel including complex formulas, pivot tables and vlookup.
  • Experience in community clinic preferred and a strong commitment to multi-disciplinary teamwork.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401K retirement plan
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