About the position
The Human Resources Manager is a full-time, exempt employee of West Bay Golf Club and Community Association, reporting directly to the Director of Finance and working in partnership with other company directors and employees. This role is pivotal in leading the company's culture-building initiatives and driving various HR functions including recruiting, onboarding, training and development programs, the H2B program, employee benefit programs, payroll, and ensuring compliance with all applicable federal, state, and local wage and hour laws, worker compensation, and other laws. The HR Manager will play a crucial role in fostering a positive work environment and enhancing employee engagement within the community. In this position, the HR Manager will coordinate, oversee, and administer the recruiting and onboarding processes for new team members, including the management and coordination of the H2B staffing program. The role also involves overseeing the maintenance, analysis, and communication of all employee records, ensuring compliance with policies and procedures, and making recommendations for improvement when inconsistent practices are identified. The HR Manager will coordinate the 401K retirement plan, manage the workers' compensation program, and handle benefit administration and enrollment, including claims resolution and communication of benefit information to employees. Additionally, the HR Manager will participate in developing department goals, objectives, and systems, and will direct and administer team programs and activities such as employee recognition and appreciation celebrations, employee functions, and safety and wellness programs. The role includes administering the compensation program, monitoring the performance evaluation program, and revising it as necessary. The HR Manager will also assist with job postings and descriptions, review applications, interview applicants, and manage complex employee relations issues, conducting thorough investigations as needed. Maintaining in-depth knowledge of legal requirements related to employee management is essential to reduce legal risks and ensure regulatory compliance. The HR Manager will provide day-to-day performance management guidance, work closely with management and employees to improve work relationships, and provide HR policy guidance and interpretation.
Responsibilities
- Coordinates, oversees, and administers the recruiting, onboarding, and welcoming of new team members including the management and coordination of the H2B staffing program.
- Oversees the maintenance, analysis, and communication of all employee records.
- Ensures compliance with policies and procedures and makes recommendations for improvement upon identification of inconsistent practices.
- Coordinates the 401K retirement plan and workers' compensation program including claims reporting process, follow-up, and reporting.
- Administers benefit administration and enrollment, including claims resolution and communicating benefit information to employees.
- Participates in developing department goals, objectives, and systems.
- Directs and administers team programs and activities including employee recognition and appreciation celebrations, employee functions, and employee safety and wellness programs.
- Administers compensation program; monitors performance evaluation program and revises as necessary.
- Assists with job postings and descriptions, and advertising in various media.
- Reviews applications and interviews applicants to obtain work history, education, training, job skills, salary requirements, and to provide information about the organization and position.
- Manages and resolves complex employee relations issues and conducts effective, thorough, and objective investigations.
- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
- Provides day-to-day performance management guidance (coaching, counseling, career development, disciplinary actions).
- Works closely with management and employees to improve work relationships, build morale, and drive positive TEAM culture.
- Provides HR Policy guidance and interpretation.
Requirements
- Bachelor's degree in human resources or Resort and Hospitality Management or a bachelor's degree and 5 years equivalent experience.
- 5 years Human Resource experience required.
- 3-4 years Recruiting experience required.
- 2-3 years H2B experience required.
- 3 years Benefit Management experience required.
Nice-to-haves
- PHR, SPHR, or SHRM Certified.
- Enjoys professional networking; stays current on industry trends.
Benefits
- Competitive base salary and performance bonus
- Medical, Dental, and Life Insurance coverage
- 401k plan with generous match
- Employee golf privileges and merchandise discounts
- Meals and other employee incentives
- Professional development allowance
- Paid time off
