About the position
Screening Services creates a safe and trustworthy workplace for all Amazonians by delivering pre and in-employment background checks. Amazon is the fastest growing large employer in the world, and we need to deliver screening services at the fastest rate, with the highest quality, and with the maximum flexibility - a unique business problem that no other company in the world is facing. The diversity of workers at Amazon is unprecedented, and this is creating a need for a new service. As HR Specialist, you will be required to handle existing and future pipeline programs to deliver quality customer service to Amazon's many diverse businesses. You will interact with a fast-moving customers, and your challenge will be to execute a complex operation with compliance, quality, and speed so that customer engagements can move forward. You will require data-driven judgment, and be able to earn trust with your customers.
Responsibilities
- Initiate background checks with vendors and ensure checks are fulfilled within SLA.
- Adjudicate background checks, particularly in complex scenarios requiring high judgement. This includes research and documentation in alignment with regulatory guidance.
- Produce operational reports
- Support and document screening requirements and processes for customer accounts
Requirements
- 3+ years of human resources experience
- Experience with HR processes and systems
Nice-to-haves
- Experience with process improvement and stakeholder management
- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
Benefits
- Equity
- Sign-on payments
- Full range of medical benefits
- Financial benefits
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