Human Resource Manager, Food and Nutrition Services (0.5 OHR/0.5 FNS) (SY24-25)

Boston Public Schools • Roxbury, MA

361d

About The Position

The Human Resources Manager works within the Office of Human Capital and Food & Nutrition Services (FNS) departments to provide FNS with full functioning HR support. The HR Manager creates and oversees the implementation of all human resources processes and procedures related to recruiting, hiring and staffing for FNS to assure well-run operations. Under the supervision of the Director of Central Staffing, using appropriate technology, the HR Manager will support department staffing needs, including, but not limited to recruitment, screening, selection, onboarding, and transfers. Under the supervision of the Assistant Director of Human Resources, the HR Manager will be responsible for processing personnel transactions and maintaining employee records for all FNS employees, as well as proactively assess staffing and performance needs and implement actions that effectively develop and leverage organizational talent for all FNS positions. The HR Manager will be expected to complete a high volume of transactional processes, own a high volume working group and must be able to form tight working relationships with district leaders. This is a self-directed role, and demonstrates independence and initiative. The candidate will be required to handle confidential and time sensitive information, often working with tight deadlines.

Requirements

• Bachelor's degree
• 1-3 years of professional experience in Human Resources or related field
• Experience with full-cycle recruitment and facilitating new hire orientation
• Familiarity with unionized workforce
• Robust and creative problem-solving skills with the ability to act decisively
• Ability to multitask and meet important deadlines
• Demonstrated ability to drive cross-functional projects
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Ability to work collaboratively
• Flexible, adaptable, able to work under pressure and handle multiple and competing demands
• Knowledge of key strategies and trends in employee relations
• High professional standards regarding confidentiality, customer service and work quality
• Self-starter with a strong commitment to outcomes
• Motivated and ability to multitask
• Demonstrated ability to find solutions to difficult problems and issues
• Strong quantitative and analytical skills
• Negotiating, teamwork, and conflict management skills
• Knowledge of Federal, state, and local employment law (e.g., FMLA, FLSA, ADA)

Nice To Haves

• Master's degree in Human Resources, Business Administration, or related field
• Experience conducting workplace investigations
• SHRM and/or HRCI certification
• Second Language Proficiency in (Spanish, Arabic, Haitian Kreyol, Chinese (Mandarin), Vietnamese, Cape Verdean Creole, Portuguese or Somali)
• Experience with Oracle (PeopleSoft) operating system
• Familiarity with mandated reporting requirements and guidelines

Responsibilities

• Own all hiring related transactional processing for the FNS department for the regular school year and summer programming; processing employees to fill budgeted vacancies according to hiring decisions, collective bargaining contracts, and state and city qualifications; Manages hiring process for substitute workers
• Manage the processing of all documents regarding the hiring, assignments, returns from leave and transfer for employees
• Manage the employment agreement (EAE) contracts for FNS
• Maintain FNS job descriptions and post vacant positions
• Manage and conduct all FNS position recruitment and hiring during the annual peak hiring season and throughout the school year
• In collaboration with the Recruitment team, implement a streamlined recruiting and onboarding process for cooks and all department vacancies
• Support FNS hiring job fairs
• Review resumes, perform interviews and reference checks
• Validate I-9 documentation in accordance to Federal guidelines
• Collaboratively develop and facilitate new employee onboarding (e.g. Welcome Sessions)
• Provide technical support to hiring managers in FNS on district policy and state/federal laws governing hiring practices
• Provide department candidates and staff excellent customer service by answering HR-related queries with correct information, or providing additional support by troubleshooting and/or forwarding to appropriate resources within the department
• Counsel applicants and employees on rules, policies, benefits, procedures and job opportunities through training, small group or individual communication
• Respond to requests for information regarding Boston Public Schools HR-related policies and procedures
• Compose correspondence, reports, memorandums, meeting agendas, and other documents using Google Suite and Microsoft Office software
• Ensure accuracy of employee data
• Collect and manage employee-related data for staff communications and federal, state and local compliance
• Prepare reports on employee data to support Department insights and program evaluation. Interpret and analyze data to make recommendations based on findings.
• Maintain department organization charts and employee directory
• Maintain new employee orientation records
• Serve as the liaison between FNS and OHC Employee Services, ensuring that employees are submitting their requests for leaves in a timely manner
• Monitors attendance reporting and ensures that attendance related information is accurately entered into the human resources information management system for compliance and verification, and works with OHC and FNS regarding errors in attendance reporting.
• Assist with deployment of substitute workers and redeployment of staff to ensure coverage
• Create vacation/time off calendars to ensure departmental coverage.
• Work with central office staff in order to manage the Absent Without Official Leave (AWOL) process for FNS staff
• Track FMLA and resignation requests and complete related transactional processing
• Approve stipend requests via approval protocol
• Process and provides payroll coverage, as needed
• Manage the Food Safety Certification annual payout tracker
• May schedule and prepare documentation in connection with disciplinary hearings and research grievances
• Performs all other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees