Human Resource Operations Technician

State of Virginia • Botetourt County, VA

422d • $45,000 - $49,000

About The Position

Innovation allows an organization to make the most of every dollar spent. At Virginia's Community Colleges System (VCCS), our compelling mission, our ambitious strategic plan and our fiscal realities challenge us to ensure that community college resources are maximized for the priority of student success and credential completion. Nestled between the Blue Ridge and Appalachian Mountains, the VCCS Shared Services Center is centrally located to all 23 colleges in the VCCS, 43 miles from Blacksburg, VA, and a four-hour drive from Washington, D.C. A vital part of the ever-growing Roanoke Valley, Daleville is a haven for tourists and residents alike. Within an hour's drive are the breathtaking Smith Mountain Lake, world-famous Appalachian Trail, and many other outdoor activities, including golfing, biking, and hiking. The thriving Historic City Market in downtown Roanoke and the Daleville Town Center and Performance Pavilion also host farmers markets, community and cultural events, and festivals throughout the year. The VCCS Shared Services Center is an innovation strategy to advance the priority of student success, reduce the administrative burden on individual colleges, consolidate transaction-based functions, create economies of scale, and improve backroom process efficiency. This work allows the VCCS to better focus resources on the students - helping them start their educational journeys, persist, and succeed. Reporting to the HR Operations Line Supervisor, the position provides entry-level technical service in one or more functional areas of human resource management. This position will work with onboarding and offboarding systems to successfully perform and verify life-cycle initiation and termination processes. Additionally, this position will execute and ensure accurate and updated data is maintained in multiple HRIS systems and appropriately documented and reported. Other duties as assigned.

Requirements

• Knowledge of basic math, professional telephone etiquette, and standard business communications.
• Knowledge of computer systems, HRIS systems, and Microsoft Office programs.
• Understanding of state and federal employment practices and regulations.
• Knowledge of process improvement techniques.
• Experience handling multiple administrative tasks/assignments at one time.
• Customer service experience.
• Data entry experience.
• Experience with MS Office, including Excel.

Nice To Haves

• Experience with State and Federal laws related to employment.
• Experience with DHRM employment policies and procedures.
• Shared services or call center experience.
• Experience working in a higher education environment.
• Process improvement experience.
• Experience with HRIS systems.
• Experience in Human Resources.
• PHR, SPHR and/or SHRM-CP, SHRM-SCP.

Responsibilities

• Provide entry-level technical service in one or more functional areas of human resource management.
• Work with onboarding and offboarding systems to perform and verify life-cycle initiation and termination processes.
• Execute and ensure accurate and updated data is maintained in multiple HRIS systems.
• Document and report HR data appropriately.
• Organize and maintain employment files.
• Produce documents and reports as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Number of Employees: 5,001-10,000 employees