This job is closed
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About the position
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Processing daily service requests while adhering to our department policies, workflows & procedures is the core responsibility of this position. We look for team members to embrace our philosophies/culture and who can identify and seek out opportunities to enhance the experience of clients and fellow team members. Acrisure is the fastest-growing insurance brokerage firm in the U.S. with over 600 Agency Partner locations globally. We are a committed network of entrepreneurs dedicated to providing specialty insurance programs, risk management services, and unique products for an ever-growing market. Our team is comprised of innovative, talented individuals who are the driving force of the success we have experienced and continue to achieve in this fast-paced industry.
Responsibilities
- Assist Commercial Account Managers with various service requests, including customer service calls and emails for endorsements, claim reporting, billing questions, audits, certificates, cancellations, and reinstatements.
- Assist with renewals by obtaining renewal requirements from the carrier/broker, creating draft renewal presentations, and entering WC submissions online with carriers for marketing.
- Policy checking of WC policies using EPIC policy check feature.
- Issue certificates/EPIs through EPIC and CSR24 as needed.
- Obtain quotes for limit increases and AI forms when needed for certificates.
- Enter claims in EPIC, submit to the carrier, follow up/document file & set to AM per instructions.
Requirements
- Minimum of a High School Diploma
- Valid California Property/Casualty license
- Strong typing skills
- Experience with EPIC Agency Management System
- Proficiency in Microsoft Word, Outlook, and Excel.
Nice-to-haves
- Experience with Company Online Rating/Service Sites
Benefits
- Annual Salary: $52,000 - $70,000
