Aramark - Cleveland, OH
posted 2 months ago
Full-time
Cleveland, OH
Food Services and Drinking Places
About the position
The IT Support Specialist at Aramark Sports & Entertainment is responsible for managing day-to-day IT needs and providing hands-on support for various systems, including POS and networking, particularly during events. This role ensures alignment with the IT Lead and supports departmental and company initiatives.
Responsibilities
- Responsible for proactive support and maintenance around POS systems and other technologies in use during events
- Communicate application issues to appropriate application owners and vendors
- Ensure the delivery of high-quality IT services to support the business
- Work cooperatively and take direction from onsite IT Lead
- Stay up to date on the latest IT trends and technologies
- Be familiar with IT audits and security assessments
- Resolve IT incidents and problems
- Represent the IT department to onsite leadership
Requirements
- Working towards or possess an associate degree in information technology, Computer Science, or a related field (preferred but not required)
- 2+ years of experience working with IT Systems, ideal candidate has experience with Point-of-Sale systems
- Has experience working in a concessions/stadium environment (preferred)
- Proven ability to effectively troubleshoot IT issues
- Basic understanding of IT systems and infrastructure
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to work under pressure and meet deadlines
- Ability to work stadium/arena events while constantly on the move between properties
Nice-to-haves
- Experience in a concessions/stadium environment
Benefits
- Equal employment opportunity
- Professional growth opportunities
