Implementation Manager, Content Development Services

Pearson Education • Santa Fe, NM

434d

About The Position

The Implementation Manager for Content Development Services at Pearson plays a crucial role in standardizing processes and enhancing collaboration within the School Assessment team. This position focuses on creating and implementing efficient workflows for K-12 assessments, ensuring timely delivery of content while supporting project teams in adapting to changes and challenges. The role requires a blend of educational expertise and project management skills to foster effective communication and continuous improvement across various groups involved in assessment programs.

Requirements

• Master of Education or equivalent experience preferred; Bachelor's degree required.
• A background in educational testing and assessment industry is strongly recommended.
• Experience with implementing and/or creating process documents for assessment projects.
• Knowledge of assessment best practices, including large-scale high stakes assessments.
• Minimum of five years' professional experience managing or leading cross-functional teams required.
• Experience specifically in the education field is highly desired.

Nice To Haves

• Item and test development experience.
• Teaching experience.
• Outstanding oral and written communication skills.
• Excellent project planning and organizational skills.
• Excellent analytical and problem-solving skills.

Responsibilities

• Create and implement comprehensive and project-specific process documentation and job aids to support the content development team.
• Ensure that consistent, efficient, and best practice workflows are implemented across the Content Development Services team.
• Support the creation and ongoing review/updates of 'levels of effort' forecasts to assure managers and directors that resource allocation aligns with project needs.
• Review and support the development of project schedules to ensure timely and efficient delivery of assessment content.
• Troubleshoot process-related issues and implement solutions to prevent future occurrences.
• Establish and foster positive, productive, and collaborative relationships with internal resources, vendors, project partners, and external customers.
• Support risk mitigation and contingency planning for content development projects.
• Support the team in adapting to unforeseen and unexpected requests or changes in priorities.

Benefits

• Competitive salary
• Health insurance
• 401k plan
• Paid holidays
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Education Level: Bachelor's degree