About the position
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work.
Responsibilities
- Attendance and completion of designated classroom claims professional training program.
- Performs on-the-job training activities including adjusting lost-time workers compensation claims under close supervision.
- May be assigned medical only claims.
- Adjusting low and mid-level liability and/or physical damage claims under close supervision.
- Processing disability claims of minimal disability duration under close supervision.
- Documenting claims files and properly coding claim activity.
- Communicating claim action/processing with claimant and client.
- Supporting other claims examiners and claims supervisors with larger or more complex claims as assigned.
- Participates in rotational assignments to provide temporary support for office needs.
- Performs other duties as assigned.
- Supports the organization's quality program(s).
Requirements
- Bachelor's or Associates degree from an accredited college or university preferred.
- Prior education, experience, or knowledge of customer service.
- Data entry skills.
- Medical terminology (preferred).
- Computer recordkeeping programs (preferred).
- Prior claims experience (preferred).
- State license if required (SIP, Property and Liability, Disability, etc.).
- WCCA/WCCP or similar designations for particular discipline.
- Completion of the Sedgwick Claims Progression Program for internal colleagues.
Nice-to-haves
- Excellent oral and written communication, including presentation skills.
- PC literate, including Microsoft Office products.
- Analytical skills.
- Ability to work in a team environment.
- Ability to meet or exceed Performance Competencies.
Benefits
- Flexible work schedule.
- Referral incentive program.
- Career development and promotional growth opportunities.
- A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
A Smarter and Faster Way to Build Your Resume