Information Technology Manager

About the position

Jenkins Restorations upholds a vision to be the restoration firm of choice in existing and future markets while upholding Biblical values. The Information Technology (IT) Manager reports to the CFO with accountability for providing excellent service to our employees. The IT Manager is responsible for overseeing all aspects of our IT infrastructure, ensuring that systems, networks, and technology solutions run smoothly and efficiently. This role involves managing a team of IT professionals, coordinating IT projects, and ensuring the security, reliability, and scalability of our systems and services. This individual should embody Jenkins Restorations' core values, including, Can-do Attitude, Excellent Execution, Do the Right Thing, Actions of a Servant, and Responsible Stewardship (C.E.D.A.R).

Responsibilities

• Lead and manage the IT team, providing direction, training, and support.
• Foster a collaborative and productive team environment, promoting continuous learning and growth.
• Conduct performance evaluations and provide feedback to team members.
• Manage the installation, configuration, and monitoring of servers, network devices, and cloud solutions.
• Ensure all technology infrastructure is running at peak performance.
• Lead IT projects from planning through to completion, ensuring deadlines, budgets, and goals are met.
• Work with stakeholders across departments to define technology requirements and solutions.
• Ensure proper testing and deployment of new systems or software.
• Regularly monitor network security and respond to potential threats or breaches.
• Manage backup and disaster recovery solutions to minimize system downtime.
• Provide technical support and guidance to employees, troubleshooting hardware and software issues.
• Develop and implement IT training programs for staff on the use of technology tools and software.
• Maintain documentation for IT systems, policies, procedures, and user manuals.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in IT management or a related role, with at least 2 years in a leadership position.
• Strong knowledge of IT systems, networks, cloud technologies, and cybersecurity practices.
• Experience with project management software and tools.
• Familiarity with IT compliance standards and industry regulations.
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving and analytical abilities.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.

Nice-to-haves

• Master's degree or certifications (e.g., ITIL, PMP) is a plus.

Benefits

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.