Infusion Scheduler - FT - Days - MRH - Hallandale

Memorial Healthcare SystemAventura, FL
394d

About The Position

The Infusion Scheduler plays a critical role in coordinating complex chemotherapy treatment schedules for high acuity oncology patients. This position is responsible for managing all aspects of scheduling multi-day and multi-week treatment cycles, ensuring timely and efficient patient care delivery while maintaining a positive patient experience.

Requirements

  • High School Diploma or Equivalent (Required)
  • Two (2) years scheduling experience in a hospital or clinic with complex scheduling algorithms.
  • Oncology related scheduling experience.

Nice To Haves

  • Bachelor's degree preferred.

Responsibilities

  • Review in-basket message pools and collaborate with providers to ensure timely scheduling upon office visit and/or Hospital discharge.
  • Communicate with infusion leadership to maximize clinic flow.
  • Identify symptoms and refer patients to appropriate APP for symptom management when needed.
  • Schedule complex chemotherapy treatment plans and cycles including intervening labs, imaging and MD visits as per treatment schedule.
  • Ensure scheduling is timely and without delay in care.
  • Facilitate frequent changes due to patient acuity.
  • Facilitate inpatient transitions and discharges for chemo in coordination with the treatment.
  • Utilize complex algorithms, scheduling guidelines and medication lists for chemotherapy, non-chemotherapy medications and/or transfusions.
  • Communicate with Preservice/Authorization department to ensure prior authorization of treatment is obtained.
  • Coordinate with Infusion Clinical Nurse Manager for same day add-ons for sick or urgent patients and for transitions from inpatient, transplant alert the authorization team.
  • Contact patient to coordinate appointment scheduling and pre-registration prior to date of visit to ensure prior authorization for treatment.
  • Prepare wrist band labels prior day and notate drugs being administered.
  • Coordinate care with Physician, APPs, nurses and fellows to confirm and review treatment regimens and overall plan of care.
  • Coordinate with Pharmacy on drug availability.
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