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Awc, S.A. - Deer Park, TX

posted 2 months ago

Full-time - Mid Level
Deer Park, TX
501-1,000 employees
Merchant Wholesalers, Durable Goods

About the position

The Inside Account Manager at AWC, Inc. is responsible for managing and growing relationships with existing clients while also identifying new business opportunities. This role involves collaborating with technical account managers and technology partners to enhance customer satisfaction and drive business growth through innovative solutions in industrial automation and process technology.

Responsibilities

  • Manage and grow relationships with existing clients, serving as their primary point of contact for all inquiries and support needs.
  • Identify and pursue new business opportunities within assigned accounts, as well as prospecting new clients in target industries.
  • Collaborate with external sales team members to develop and execute sales strategies to achieve revenue targets and increase market share.
  • Provide technical expertise and guidance to clients on instrumentation products, including flow, pressure, and temperature measurement devices, as well as valves and pressure management solutions.
  • Coordinate with internal departments, including engineering, procurement, and logistics, to ensure timely delivery and installation of products.
  • Review work processes to ensure that internal and external quality standards are followed and offer suggestions to increase efficiency.
  • Establish and manage customer requirements, process Request for Quotes (RFQ) and Purchase Orders (PO) including quote follow-ups and pro-expedite purchase orders.
  • Stay informed about industry trends, competitor activities, and market developments to identify opportunities for growth and innovation.

Requirements

  • Bachelor's degree in Engineering, Business or related field.
  • Minimum of 2 years' experience in account management, sales, or business development within the industrial controls and automation industry.
  • Excellent communication and interpersonal skills, with the ability to build trust with clients.
  • Results-oriented mindset with a focus on customer satisfaction and relationship-building.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Must be a team player with the ability to work with cross-functional teams to achieve common goals.
  • Willingness to be on call for after-hours & weekend support periodically.

Nice-to-haves

  • Base level knowledge of Industrial Control and Measurement products, including but not limited to Valves, Instrumentation, Controls, Steam System Products, Gas Detection, Pneumatics, Sensors, etc.

Benefits

  • Employee Stock Ownership Plan (ESOP)
  • 401(K) Match
  • Competitive Pay
  • Medical, Dental and Vision Insurance Package
  • Life Insurance
  • Paid Time Off and Holiday Pay
  • Career Development Opportunities
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