Inside Sales Administrator

$54,000 - $54,000/Yr

Championx - Bakersfield, CA

posted 5 months ago

Full-time
Bakersfield, CA
Support Activities for Mining

About the position

The Inside Sales Administrator at ChampionX plays a crucial role in supporting the Software Solutions Team for the Theta Business Unit. This position is responsible for facilitating effective communication between customers, inside sales staff, and outside sales teams, ensuring smooth sales administrative functions. The role emphasizes relationship building, collaboration, and efficient order processing to enhance customer satisfaction and support sales operations.

Responsibilities

  • Liaison between end users, channel partners, and inside and outside sales teams, building relationships and collaborating with support and services teams.
  • Support sales and technical support team members as well as the corporate finance team.
  • Create lead opportunities in CRM to assist with pipeline and forecast reporting.
  • Process purchase orders and quotes for the assigned sales group.
  • Assist in managing customer assets, renewals, and audits.
  • Order office supplies as requested by the Managers.
  • Enter and book sales orders in Oracle.
  • Pull invoices and assist with invoice delivery.
  • Problem solve issues related to customer orders and escalate as needed.
  • Create sales data and customer data analysis for business reviews.
  • Perform other administrative duties as assigned.

Requirements

  • 2 years proven work experience in sales administration in a business setting.
  • Strong attention to detail.
  • Ability to execute detailed processes.
  • Technical mindset, ability to support and understand basic technical issues.
  • Outstanding organizational and multitasking skills.
  • Team-player mindset with high level of dedication to raising the bar for the whole team.
  • Ability to prioritize work and succeed under deadlines.
  • Experience with data tracking and analysis.
  • Proficient in MS Word, Excel, PowerPoint.
  • Proficient with using Zoom and Teams for video conferencing, sharing screens, and calls.
  • Ability to effectively and professionally communicate with all levels of employees and customers.
  • Oracle experience is preferred.

Nice-to-haves

  • Associate's degree.
  • Proficient in Power BI.

Benefits

  • Comprehensive benefits package including medical, dental, vision, and 401(k) with company matching.
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