Inside Sales Representative

Roper Whitney - Rockford, IL

Full-time - Entry Level

Rockford, IL

Machinery Manufacturing

About the position

The Inside Sales Representative is a highly organized individual with technical product knowledge responsible for managing multiple incoming sales calls and emails. This role requires a strong understanding of the entire sales process and the ability to adapt quickly to changing demands. The representative will develop meaningful professional relationships with customers and participate in proactive prospecting campaigns by phone and email. Additionally, the role involves providing customers with quotes and proposals, utilizing a CRM (Hubspot) for sales tracking, and accurately entering sales orders in the database. The representative will also process return authorizations and is required to travel to 3 or 4 trade shows annually.

Responsibilities

• Understand and demonstrate product knowledge and keep current with knowledge.
• Understand the entire sales process.
• Adapt with a sense of urgency to changing demands.
• Develop meaningful professional relationships with customers.
• Work leads and participate in proactive prospecting campaigns by phone and email.
• Act on and follow through on all leads provided by management.
• Handle multiple projects/priorities simultaneously.
• Provide customers with quotes and proposals.
• Utilize a CRM (Hubspot) for sales and history tracking.
• Accurately enter sales orders in database.
• Process return authorizations.
• Travel to 3 or 4 trade shows annually as required.
• Perform other duties as assigned.

Requirements

• High School Diploma or equivalent required.
• Proficiency in Microsoft Office software.
• Strong communication skills.
• Highly organized and detail-oriented.
• Good time management and interpersonal skills.

Nice-to-haves

• Experience in a manufacturing/machining environment is helpful.

Benefits

• $500 sign-on bonus available.
• Commission earning potential!