Instructional Designer - Onsite

About the position

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. The primary function of this role is to design, develop and deliver training programs, instruction, and manuals for all aspects of the business for both new and existing employees. The candidate will assist with the development of training objectives such as enhancing business performance, supporting new training initiatives, and leadership development.

Responsibilities

• Create engaging learning activities and compelling course content that enhances retention and transfer.
• Work with subject matter experts and identify target audience’s training needs.
• State instructional end goals and create content that matches them.
• Visualize instructional graphics, the user interface, and the finished product.
• Conduct instructional research and analysis on learners and contexts.
• Apply tested instructional design theories, practice, and methods.
• Provide exercises and activities that enhance the learning process.
• Create supporting material/media (audio, video, simulations, role plays, games, etc.).
• Decide on the criteria used to judge learner’s performance and develop assessment instruments.
• Maintain project documentation and course folders.
• Perform related duties as assigned by supervisor.

Requirements

• Four-year college degree preferred with certification or related coursework demonstrating proficiency in writing or instructional/interactive design technology.
• Experience with conceptual and instructional design methods and specifically with delivering existing materials and developing new learning content.
• Previous facilitation experience required.
• Experience in designing curricula in a financial services environment.
• Experience with eLearning Authoring Software such as Captivate, Articulate, or other authoring tools required.
• Editing and publishing experience preferred.

Nice-to-haves

• Demonstrated verbal, written, organizational, and presentation skills.
• Organized and detail-oriented.
• Strong oral and written communication skills.
• PC experience, MS Office, Word, Excel, PowerPoint.
• Lesson and curriculum planning skills.
• Ability to organize, prioritize, adapt to changing business needs, and to work independently as well as part of a team.
• Comfortable performing multifaceted projects in conjunction with day-to-day activities and meet goals and deadlines.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Account with employer contribution.
• 401(k) Retirement plan with employer match.
• Paid Maternity Leave/Parental Bonding Leave.
• Pet insurance.
• Adoption Assistance.
• Tuition reimbursement.
• Employee Loan Program.
• Newrez Employee Emergency and Disaster Fund.
• Corporate Social Responsibility program, Newrez NOW.
• 1 Volunteer Time Off (VTO) day.
• Employee Matching Gifts Program.
• Newrez Grants Program.