Instructional Designer

About the position

Responsible for needs analysis, design, development, and evaluation of training in a variety of modalities, including: online, virtual instructor-led or in person learning, including leader materials, simulations, paper-based training materials, engagement components, workshops, assessments) to support various KFC-US product, people development, process or system initiatives. Must have the ability to drive a focus on building people capability through innovative and creative training solutions, and gain alignment with Cross-Functional partners and franchisees.

Responsibilities

• Create a holistic training strategy for learning curriculum, which includes end to end solutions that align with key business strategies.
• Influence key stakeholders on recommended training strategy.
• Manage outside vendors to deliver projects on time and within cost.
• Manage full budget for each project, including working closely with vendors on contracts and SOWs.
• Set timelines and work with cross-functional partners to meet key deliverables.
• Manage multiple-moving parts of projects as needed.
• Collaborate with cross-functional partners and franchisees to support KFC-US initiatives and ensure successful execution of all training plans.
• Leverage ADDIE model to deliver large-scale learning designs.
• Design and develop training programs, tools, and resources, applying various scalable approaches (paper-based, eLearning, video, etc.) that best support the learners' needs and business needs.
• Influence and gain alignment from all cross-functional partners and their respective leadership to ensure they have reviewed and approved content.
• Design and develop innovative solutions that use a variety of technology tools and that may launch from the Learning Management System.
• Lead the creation, deployment and continuous improvement of training programs to support the KFC-US system.
• Manage existing role-based curriculum and components and update as needed.
• Consult with cross functional partners to evaluate their training solutions, and provide vital knowledge that will elevate the effectiveness of those solutions.
• Problem solve current business issues and creatively identify learning solutions to positively impact business need.
• Serve as instructional design collaborator on project who challenges the status quo by offering creative solutions.
• Clarify and align on the learning objectives for each project and link to performance.
• Educate cross-functional partners on the roles and accountabilities of training.
• Continually look for ways to improve training design to increase training efficiency and produce top business results.
• Stay up to date on learning industry trends and innovations.
• Informally mentor peers to build and elevate team skill level.
• Measure, monitor and improve the efficiency and effectiveness of training delivery processes.
• Determine, implement, and evaluate data collected on training effectiveness, including from LRS.
• Lead focus groups to ensure quality learning experiences and take action on findings.

Requirements

• Bachelor's degree (HR/Training or similar degree).
• 5 years of experience in a related training role.
• Understanding the practical application of ADDIE model and adult learning theories and principles.
• Well versed in learning developer software programs and similar programs used to develop content.
• Ability to perform in a fast-paced environment.
• Strategic and forward-thinking, and creative with high standards.
• Desire to continuously learn and innovate.
• Well-organized and self-directed individual with strong project management skills and a team player.
• Strong analytical capabilities with good judgment and strong operational focus.
• Excellent verbal and written communication skills with the ability to make successful presentations to individuals/groups at all levels within the organization.
• Ability to influence various partners, including team mates, cross-functional partners, and other stakeholders.
• Strong follow-up skills and ability to hold accountability at all levels of the organization.
• Strong problem solving capability - to analyze issues and use creativity to identify resolutions.

Benefits

• Salary Range: $90,000 to $108,110 annually + bonus eligibility.