As part of the Talent Management team, design and develop training programs, curriculum, methods, and materials for various audiences, including employees, managers, customers, and other learners. Conducts skill assessments and collects input to identify training or development needs, goals, gaps, and requirements. Consults with subject matter experts to define learning objectives and to design appropriate course content and training curriculum. Develop curricula supporting defined competency models or skill frameworks. Writes and edits outlines, syllabi, lecture notes, and course materials for in-person and e-learning courses, as well as self-study programs. Evaluates the software or collaboration tools to be selected for training. Establishes metrics to use to evaluate training effectiveness.
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