Instructional Designer

About the position

Kforce has a client that is seeking an Instructional Designer in Tampa, FL. The Trainer is responsible for delivering learning curriculum and programs including new hire orientation and skill enhancement training. Training may include, but is not limited to, customer service, collections, and technical training across the organization.

Responsibilities

• Use training expertise and job specifics functional/technical knowledge to deliver more complex subject matter as opportunities are available
• Facilitate learning through a variety of delivery methods (classroom, virtual training, conference calls, training and labs)
• Lead training classes for new hires, and skill development courses for existing employees
• Perform all administrative duties associated with conducting training; This includes, conducting all pre-training prep work, administering learning schedules and calendars, maintaining participant records (e.g., test scores, evaluations and attendance), performing all required Sum Total prerequisite requirements and post-training duties and ensuring learning is evaluated with post-training surveys
• Assess and coach individual participant performance following training through observation as appropriate to measure the impact of learning to specific business results
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization's desired culture and values

Requirements

• 5+ years of relevant work experience
• Project management experience and organizational skills
• Must be highly proficient in Excel and Word

Nice-to-haves

• Financial Services experience
• Mortgage industry experience preferred