Instructional Designer

About the position

Welcome to the video-first world. From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you're reading this and nodding, check out our brand video. Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now… Meet Synthesia. We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's, and more. Read stories from happy customers, what 1,200+ people say on G2 and being named as one of the 'Top Startups to Bet Your Career On' in 2025! In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. In 2025 we announced our series D funding. In total we've raised over $330M in funding from top-tier investors, including NEA, Atlassian Ventures, WiL, PSP Growth, and existing investors such as Accel, Nvidia, Kleiner Perkins, GV and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.

Responsibilities

• Run the Synthesia Academy by keeping content fresh, aligned with product updates, and engaging for learners.
• Develop and refine learning materials—videos, interactive modules, and guides—through a cycle of prototyping, feedback, and improvement.
• Partner with Sales, Customer Success, and Product teams to gather insights, ensuring content meets real customer needs and aligns with business goals.
• Develop and host live sessions to engage users, share best practices, and collect feedback.

Requirements

• Proven experience in instructional design and development, with a strong portfolio that demonstrates your ability to create clear, engaging, and effective learning experiences.
• Hands-on expertise with tools like Articulate Storyline or Rise, Camtasia, or Captivate.
• A solid grasp of instructional design frameworks, adult learning principles and a knack for applying them in practical, iterative ways.
• Strong written and verbal communication skills and a collaborative mindset.

Nice-to-haves

• A Hands-On Creator: You love building content from the ground up.
• Customer-Obsessed: You're a Synthesia user at heart.
• Iterative & Resilient: You thrive on challenges.
• A Collaborative Spirit: You value open dialogue, feedback, and brainstorming.
• Growth-Minded: You're excited by the prospect of growing alongside us.

Benefits

• A competitive salary + stock options in our fast-growing Series D startup
• Hybrid working environment or remote friendly
• 100% Medical, Dental & Vision
• 401k Plan
• Paid parental leave
• 25 days of annual leave + Public holidays + paid sick leave
• Fun culture with regular socials
• A generous referral scheme
• A brand new computer + monitor