Instructional Designer

About the position

Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.

Responsibilities

• Support development of curriculum using multiple synchronous and asynchronous training modalities, including instructor-led, micro-learning, blended learning, and online LMS training materials.
• Develop interactive e-learning modules, instructor-led sessions, micro-learning content, and playbooks tailored to different sales roles.
• Create and maintain up-to-date training resources for tools like Salesforce, Salesloft, and Gong.
• Work with product marketing, sales leadership, and customer success teams to ensure training is accurate, relevant, and aligned with business objectives.
• Use platforms like Gong, Salesforce, and 6Sense to analyze sales conversations and refine training based on real-world insights.
• Build structured learning paths for new hires, ongoing skill development, and certification programs.
• Apply adult learning principles, gamification, and blended learning strategies to drive engagement.

Requirements

• 1-3 years in instructional design, curriculum development, or sales training, preferably in a SaaS or B2B environment.
• Proficiency in LMS platforms, content authoring tools (Articulate, Rise, Camtasia), and sales enablement software.
• Understanding of B2B sales processes, methodologies (e.g., MEDDIC, Challenger), and the nonprofit sector is a plus.
• Ability to translate complex concepts into clear, engaging training materials.
• Comfortable using analytics to measure and improve training effectiveness.
• Experience working cross-functionally and adjusting training to evolving sales needs.

Benefits

• Generous Flexible Time Off (FTO) Policy
• Up to 15 paid company holidays including some commemorating social justice events and self-care
• Paid volunteer time
• Resources for savings and investments
• Paid parental leave
• Paid sick leave
• Health, vision, dental, and life insurance with additional access to health and wellness programs.
• Opportunities to learn, develop, network, and connect