This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Manager at McGriff, a division of Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
Responsibilities
- Build and maintain key client and carrier relationships by phone, email, and in person.
- Assist assigned clients and staff with service questions related to administration, billing, claims issues, and problem solving, upon request.
- Continually seek cross-sell opportunities and suggest new lines of coverage.
- Work with Producer and/or Marketing Account Executive, if applicable, to monitor and manage the renewal process for assigned clients.
- Coordinate meeting with client and/or Producer to present the renewal and supporting documents to gain acceptance of the renewal or commitment to go to market for alternative options.
- Lead the marketing of accounts as requested by Producer and/or Marketing Account Executive, if applicable.
- Prepare marketing information or provide required information to a marketing person.
- Complete the implementation process; prepare and deliver all applicable forms to client.
- Formulate a plan with Producer to conduct relationship management meetings and/or visits with assigned clients.
- Proficient in the client management system(s) to update policies, log activities, and manage follow-ups.
- Attend seminars, classes, and carrier meetings to keep abreast of new products and legislative changes.
- Mentor team members.
- Other duties and responsibilities as requested by management.
Requirements
- Bachelor's degree or equivalent education and related training.
- Five years of relevant insurance industry experience.
- Appropriate insurance license(s).
- Strong client relation skills to build and maintain positive business relationships with clients and market contacts.
- Excellent communication skills and service orientation.
- Ability to utilize leadership skills by providing direction, constructive feedback, development and training.
- Demonstrate proficiency in basic computer applications, such as Microsoft Office Suite.
- Ability to travel, occasionally overnight.
Nice-to-haves
- Advanced degree.
- Certification in field of endeavor.
- Experience with Requests for Proposal.
Benefits
- Generous time off, including personal and volunteering.
- Tuition reimbursement and professional development opportunities.
- Hybrid Work.
- Charitable contribution match programs.
- Stock purchase opportunities.
