Intake Worker

Loving Hands Hospice • Los Angeles, CA

419d • $47,840 - $52,000

About The Position

The Intake Worker at Loving Hands Hospice is responsible for managing patient intake processes, ensuring accurate and efficient collection of necessary information. This role requires strong communication skills and a background in medical office management, contributing to a collaborative healthcare environment.

Requirements

• Proficiency in medical office management practices.
• Experience with insurance verification processes.
• Strong phone etiquette and communication skills to effectively interact with patients and staff.
• Previous experience as a receptionist or medical receptionist is advantageous.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• A commitment to providing compassionate care and support to patients throughout their visit.

Nice To Haves

• Customer service experience (1 year preferred)
• Medical terminology experience (1 year preferred)
• Computer skills (1 year preferred)

Responsibilities

• Conduct initial patient assessments and gather necessary information for medical records.
• Verify insurance information and ensure proper documentation is maintained.
• Schedule appointments and manage patient flow within the office.
• Utilize electronic health record systems such as Dentrix or eClinicalWorks for data entry and management.
• Provide excellent customer service by answering phone calls and addressing patient inquiries with professionalism.
• Collaborate with medical staff to ensure seamless patient care and communication.
• Maintain confidentiality of patient information in accordance with HIPAA regulations.

Benefits

• Full-time position
• Competitive pay of $23.00 - $25.00 per hour
• Opportunity to make a positive impact on patients' experiences

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed