Integration Engineer IV

About the position

GCI's Integration Engineer IV will design, implement, and maintain seamless integrations between diverse systems, networks, and business applications ensuring they work together effectively to support the organization’s operations and strategic goals. Plays a critical role in enabling efficient data flow, automating processes, and ensuring real-time communication between systems. Leverage expertise in APIs, middleware, and integration frameworks, to help the company deliver reliable, scalable, and innovative services to customers.

Responsibilities

• Analyze integration requirements from business and technical stakeholders.
• Develop integration solutions using APIs, middleware, or other integration tools.
• Build and configure data mappings, transformations, and workflows between systems.
• Ensure that integration designs meet scalability, reliability, and security requirements.
• Ensure data accuracy, consistency, and compliance ensuring adherence to organizational data security standards and regulatory requirements.
• Implement integration solutions, ensuring proper configuration and deployment in various environments.
• Perform unit testing, system testing, and end-to-end testing to ensure integrations work as intended.
• Debug and resolve technical issues during development and testing phases.
• Work closely with software developers, data engineers, and business analysts to gather and clarify integration requirements.
• Serve as a liaison between teams, ensuring integration solutions align with business needs.
• Communicate technical details effectively to non-technical stakeholders.
• Create and maintain technical documentation for integration workflows, configurations, and processes.
• Document troubleshooting guides and operational procedures to support team knowledge-sharing.

Requirements

• Exceptional interpersonal skills, including collaboration, facilitation, negotiation, and persuasion.
• Ability to accurately read, write, and respond to business correspondence such as emails, chat messages, policies, procedures, reports.
• Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person in a clear and concise manner to a range of audiences.
• Ability to communicate complex technical concepts effectively in a clear and concise manner to a range of technical and non-technical audiences.
• Extensive knowledge and experience with APIs (REST, SOAP) for system integration, including API design, development, and documentation.
• Proficient in working with middleware and integration platforms.
• Skilled in querying and managing both relational databases (MySQL, Oracle, SQL Server) and NoSQL databases (MongoDB).
• Strong SQL capabilities for writing queries and performing ETL (Extract, Transform, Load) operations.
• Familiar with cloud-based integration tools and services, such as Azure and AWS.
• Understanding of authentication mechanisms (OAuth, SSO) and security protocols (SSL/TLS, API keys).
• Strong programming skills.
• Experienced in automating workflows and business processes.
• Excellent organizational and technical problem-solving abilities.

Nice-to-haves

• Master’s degree in Engineering or relevant field.
• Telecommunications experience.
• Relevant telecom industry or job specific certifications.

Benefits

• Diversity, Equity, and Inclusion initiatives.
• Equal opportunity employment.