Integration Product Owner

$97,600 - $128,100/Yr

Lennox International - Richardson, TX

Full-time - Mid Level

Richardson, TX

Merchant Wholesalers, Durable Goods

About the position

The Product Owner, Strategic Integrations at Lennox is responsible for leading the commercialization of third-party integrations within the company's ecommerce platform. This role focuses on driving business success for the API marketplace by collaborating with cross-functional teams to enhance user experience and revenue growth through effective integration strategies.

Responsibilities

• Effectively communicate the API Marketplace vision and value proposition to internal teams and customers.
• Drive go-to-market and commercialization efforts for strategic integrations, partnering with sales, marketing, and customer success teams.
• Own vendor management relationships with external partners and ensure a smooth onboarding process for customers.
• Validate and prioritize the API Marketplace product backlog, aligning it with strategic business priorities.
• Collaborate with the marketing team to create compelling collateral, presentations, and product demos.
• Plan and lead customer-facing sessions, webinars, and training workshops to demonstrate integration benefits.
• Create and manage success stories and testimonials from customers highlighting the business impact of integrations.
• Coordinate with the analytics team to measure the success of commercialization efforts and track adoption trends.
• Gather and analyze customer feedback to drive continuous improvements in the API Marketplace.
• Develop and execute a customer retention strategy for API Marketplace users.

Requirements

• Bachelor's degree in a relevant field (e.g., Business, Marketing, Computer Science).
• 5+ years of experience in product commercialization or product management, focusing on API management and ecommerce platforms.
• Proven success in commercializing technical products and developing go-to-market strategies.
• Excellent communication, presentation, and interpersonal skills.
• Experience in sales enablement and working closely with sales, marketing, and customer success teams.
• Familiarity with customer and market research techniques.
• Strong analytical skills to assess market trends and customer needs.

Benefits

• Competitive base salary
• Excellent medical plans
• Mental and financial health programs
• Outstanding 401k with company matching
• Employee stock purchase program
• Community involvement opportunities
• Robust employee assistance program