Internal Communications Senior Manager

$111,480 - $148,630/Yr

Lumen Technologies - Albany, NY

Full-time - Senior

Remote - Albany, NY

Telecommunications

About the position

The Senior Manager of Internal Communications for HR at Lumen is responsible for developing and implementing communication strategies that enhance employee engagement and support HR initiatives. This role serves as a trusted advisor to senior HR leaders, ensuring consistent and engaging messaging for employees and internal stakeholders.

Responsibilities

• Develop and execute internal communication plans and campaigns that support HR's strategic objectives and foster a positive workplace culture
• Manage the creation and distribution of impactful content on internal communication channels, focusing on HR-related topics
• Monitor and measure the effectiveness of internal communication initiatives and provide feedback and recommendations for continuous improvement
• Build and maintain strong relationships with senior HR leaders and act as a trusted advisor on internal communication matters
• Ensure compliance with the organization's brand identity, tone of voice, and style guidelines in all HR-related communications
• Stay updated on the latest trends and innovations in internal communication and employee engagement
• Support senior HR executives with external communication efforts as needed

Requirements

• Bachelor's degree in communication, journalism, public relations, or a related field
• At least 8 years of experience in internal communication, preferably supporting HR within a large organization
• Proven track record of developing and implementing successful internal communication strategies and campaigns
• Excellent verbal and written communication skills, with the ability to craft clear, concise, and compelling messages for various audiences and channels
• Strong ability to build trust with senior HR executives and operate as an advisor
• Highly collaborative and adaptable, with the ability to work effectively with diverse stakeholders and manage multiple projects and priorities in a fast-paced environment
• Creative and innovative, with the ability to generate new and fresh ideas

Benefits

• Health insurance
• Life insurance
• Voluntary lifestyle benefits
• Short-term incentives
• Sales compensation
• Comprehensive benefits package that enhances physical, mental, emotional, and financial wellbeing