Milwaukee County (WI)-posted 11 months ago
$64,604 - $96,907/Yr
Full-time
Milwaukee, WI
Executive, Legislative, and Other General Government Support

Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day. Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community. Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936.

  • Configures applications, systems, and solutions maintenance - Hands on support for day-to-day usage of applications.
  • Maintains a deep domain knowledge of the functionality of Milwaukee County Enterprise applications, technology, and integrations.
  • Provides technical support to Milwaukee County and IMSD staff.
  • Converts requirements into appropriate system configurations.
  • Supports the planning, creation and implementation of interfaces and other integration as necessary.
  • Ensures the security and integrity of all systems and data.
  • Creates, implements, maintains, and tests disaster recovery procedures for applications.
  • Ensures change control and support ticketing processes are executed by defined procedures.
  • Practices strong personal management routines.
  • Completes all administrative tasks required for the position, including time reporting and documentation.
  • Provides supervision to other analysts and acts as lead programmer within projects or maintenance related tasks.
  • Assists management in developing policies and procedures.
  • Creates, maintains and upgrades existing and new software systems.
  • Current resident of Wisconsin
  • High School Diploma / GED
  • At least 6 months of related experience in an IT setting
  • Intermediate knowledge of all related computer and software applications, such as word processing and spreadsheets.
  • Intermediate knowledge configuring and managing web-based applications.
  • Associate degree in IT, Engineering, or Business-related.
  • Excellent communication skills both verbal and written.
  • Experience setting up and managing web-based applications.
  • Well versed in technical concepts, approaches, and designs.
  • Solid understanding of internet technologies like HTTPS, FTP, IIS, SMTP, DNS, and VPN.
  • Experience with programming languages like SQL, HTML, Visual Basic, C#, Visual C++, Javascript, Java, PHP, Python, or other.
  • Experience working with databases like Azure SQL, SQL Server, MongoDB, Oracle, Access, or other database technologies.
  • Experience with file formats like CSV, XML, fixed-length, and EDI.
  • Experience with content management systems like OnBase, Titan, or other.
  • Knowledge of internet-based productivity suites like Microsoft's Office 365 or Google's G Suite.
  • Working knowledge of Agile and waterfall methodologies for planning and executing work.
  • General knowledge of network hardware/protocols and desktop hardware/operating systems.
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