TEKsystems - Troy, MI
posted 3 months ago
The IT Asset Manager will play a crucial role in managing software requests and maintaining data continuity within the Hardware Asset Management (HAM) Pro system. This position is hybrid, based in Troy, Michigan, and involves overseeing hardware assets defined within the scope of the area. The IT Asset Manager will be responsible for recording and maintaining hardware assets within the repository, ensuring that the hardware repository is monitored for accuracy and consistency. This role also includes analyzing hardware data and creating reports to support decision-making processes. Additionally, the IT Asset Manager will collect and retain hardware asset data for risk and cost assessment, which is vital for the organization's financial and operational efficiency. The ideal candidate will have experience with asset management, particularly in the context of IT service management (ITSM) tools like ServiceNow. They should be adept at handling change conditions, data entry, and data import processes. The organization has recently implemented SAM/HAM Pro ServiceNow modules, and the IT Asset Manager will support the migration of data and the establishment of new standards for asset tracking. This role requires a detail-oriented individual who can ensure that all hardware assets are accurately tracked and reported, contributing to the overall success of the IT asset management strategy.