IT Category Manager

About the position

The Category Manager is responsible for developing and executing Forward Air's procurement strategy across the IT and Technology category. This includes the procurement lifecycle including vendor discovery, vetting, negotiations, contracting, onboarding, performance management, and issue resolution. The Category Manager will be the Company's expert in IT and Technology procurement requirements, the marketplace, including in-depth knowledge of existing and emerging vendors. The diligence and expertise provided by the Category Manager benefits the Forward Air enterprise as we develop and maintain market-leading service capabilities.

Responsibilities

• Analyze IT and Technology market dynamics and company needs
• Supplier discovery and vetting
• Develop and maintain a comprehensive IT and Technology landscape that includes vendor capabilities, services, assets, pricing structures, and other key characteristics needed for solution design or Commercial discussions
• Develop and execute sourcing strategy for individual initiatives
• Develop and manage an IT and Technology spend cube with pertinent details on Company's spend and savings opportunities by market and vendor
• RFQ, select, negotiate, and contract with IT and Technology suppliers
• Manage IT and Technology supplier performance and relationships, including score carding and QBRs
• Liaison with stakeholders across the Forward Air enterprise
• Act as Point-of-Contact (POC) in a large station-based business environment
• Follow up with key stakeholders to ensure procurement activities are carried out effectively
• Project management and reporting
• Drive Speed / Flexibility
• Create and establish new processes to support business

Requirements

• Bachelor's Degree or equivalent work history
• 3+ Years related experience
• Experience in logistics, transportation, supply chain industries preferred