IT Communications Manager | IT Project Mgmt Office | Days | Full-time

About the position

This position will be responsible for managing strategic communications, building divisional internal communications and engagement, and supporting strong collaborative business relationships for UF Health Information Technology (IT) Services. They will serve as a liaison to a variety of stakeholders to build and maintain trust among constituents, help manage perceptions of UF Health IT's performance and proactively identify concerns or considerations that might impact IT or its customer base regarding IT systems, processes and services. The incumbent will be a seasoned, forward-thinking strategic communicator with experience in a complex corporate or academic work environment directing internal communications and business or customer relationship communications. The incumbent will help craft messaging, develop multimedia communications tools and build internal and system wide awareness and engagement for UF Health IT Services' vision, services, initiatives, projects, and teams and staff. They will help establish and build on the division's positive reputation across the organization.

Responsibilities

• Manage strategic communications for UF Health IT Services.
• Build divisional internal communications and engagement.
• Support collaborative business relationships within the organization.
• Serve as a liaison to various stakeholders to build and maintain trust.
• Help manage perceptions of UF Health IT's performance.
• Proactively identify concerns impacting IT systems and services.
• Craft messaging and develop multimedia communications tools.
• Build awareness and engagement for UF Health IT Services' vision and initiatives.
• Establish and enhance the division's positive reputation.

Requirements

• Bachelor's degree required; master's degree preferred or equivalent experience in communications, public relations, journalism or related field.
• Minimum of 5 years of experience in complex strategic communication programs in a corporate or academic setting; higher education and/or health care experience preferred.
• Outstanding organizational and strategic communications planning skills.
• Excellent interpersonal communications and ability to build strong, collaborative relationships.
• Demonstrated ability to lead highly productive work groups.
• Proven track record of problem-solving and managing issues and crisis communications.
• Strong writing, editing, and presentation skills.
• Strong project management skills with the ability to handle multiple tasks simultaneously.
• Knowledge of IT processes and terminology preferred.