IT Manager

About the position

The IT Manager designs and executes all solutions and technological strategies according to the specific needs of the business functional areas and manages all the current organization’s applications. The IT Manager is a key leadership role responsible for overseeing all aspects of the company's information technology infrastructure, operations, and development. Reporting directly to the Vice President of Operations, the IT Manager plays a pivotal role in ensuring that the organization's systems are effectively deployed, maintained, and optimized to support business operations and strategic objectives. This role requires a strong blend of technical expertise, strategic vision, and managerial acumen.

Responsibilities

• Develop and execute IT strategies aligned with organizational goals and objectives.
• Drive innovation and digital transformation initiatives to enhance efficiency, agility, and competitiveness.
• Provide strategic guidance on technology investments and roadmap development.
• Oversee the design, implementation, and maintenance of the company's IT infrastructure, including networks, servers, storage, and cloud services.
• Ensure high availability, scalability, and security of systems and data.
• Champion automation initiatives to streamline workflows, increase productivity, and reduce manual effort.
• Establish a compliance process which ensures that software and systems follow the architecture guidelines of the company and the enterprise.
• Lead and mentor a diverse team of internal and external IT professionals, including developers, administrators, and support staff.
• Foster a culture of collaboration, innovation, and continuous learning.
• Collaborate with stakeholders to prioritize development projects and ensure alignment with business requirements.
• Oversee application administrators responsible for system configuration, performance tuning, and user support.
• Work closely with Department Heads and Product Owners to integrate related applications and systems and account for the specific business requirements in all areas of the company.

Requirements

• Minimum 7-10 years’ experience in a senior IT leadership role with strong focus on customer centricity.
• Strong technical background with expertise in infrastructure, software development, and project management.
• Experience managing teams of diverse IT professionals and external vendors.
• Ability to own strategic planning, partnering with cross-functional stakeholders, anticipating roadblocks, resolving issues, and formulating effective communication on progress and results.
• Demonstrated organizational, analytical, verbal and written communication, interpersonal, problem-solving, and project management skills.
• Proven track record in transforming, designing, and establishing automation, as well as new structures and processes to increase overall efficiency.
• Demonstrated experience in building and maintaining strategic relationships with vendors and business leaders.
• The ability to accurately scope, budget, manage, and measure success of projects.
• Possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality.
• ‘Roll up your sleeves’ (hands on work style) and a team player attitude.

Nice-to-haves

• Relevant certifications (e.g., ITIL, PMP, etc.) are a plus.

Benefits

• 401k with up to 5% Employer match
• Health Premium covered at 100% for individuals (for select plans)
• Dental, Vision, Accident, Critical Illness, Group & Voluntary Life Insurance and AD&D
• Unlimited PTO
• 100% Paid family leave up to 12 weeks