IT Platform Solutions Architect - Coach

About the position

As a member of our information technology (IT) team, you'll apply cutting-edge resources to help Johnsonville become even more productive and efficient, reduce costs and improve our capacity and profitability. You'll use and continually develop both your technical expertise and business acumen to maintain Johnsonville's innovative industry leadership. The IT Platform Solutions Architect - Coach is accountable for defining and innovating the footprint that is the organization's IT platforms and systems and leading the team of engineers which configure and maintain the platform solutions in play. This role involves collaborating with cross-functional teams to strategize on the design and optimization of our IT infrastructure. Responsible for developing, communicating and driving platform strategies, you will proactively solicit partner strategies and market trends, and drive IT platform and systems maintenance and refactoring plans for cost-effective and pragmatic execution and agility.

Responsibilities

• Maintain and refresh IT platform solution roadmaps, consulting with partners and IT Business Relationship Managers
• Strategize and define directives for investigation, deployment and/or refactoring of platform workloads, consulting with Cloud Server Administrators and Platform Solutions Engineers
• Participate in optimization of hardware and software configurations to meet performance and scalability requirements
• Set platform performance standards and metrics and conduct regular evaluation to confirm adherence
• Define performance optimization strategies to enhance overall system responsiveness
• Implement and enforce security best practices for IT platforms
• Collaborate with the security team to identify and mitigate potential vulnerabilities and risks
• Consult on development of automation scripts to streamline platform configuration and management processes
• Responsible for maintaining consistency across the global IT environment
• Ensure comprehensive documentation for platform configurations, processes, and procedures exists and is accessible/relevant
• Respond to and resolve platform-related issues, collaborating with support teams and vendors as necessary
• Participate in on-call rotation to provide timely support for critical incidents
• Lead a team of engineers focused on personal growth and development, using the Johnsonville coaching philosophy of using the business to build people

Requirements

• A background in Computer Science, Engineering, or related discipline. Bachelor's Degree or equivalent preferred.
• Minimum 8 years' direct IT experience working with platform solutions in a role involving configuration, troubleshooting, maintenance, monitoring and deployment
• At least 5 years of direct experience supporting vendor platform technologies preferred
• Experience with cloud platforms (e.g., AWS, Azure)
• Knowledge of containerization technologies (e.g., Docker, Kubernetes)

Nice-to-haves

• Proven ability to motivate others and affect change
• Requires a combination of strong technical knowledge and leadership skills; successful experience in a coaching position with proven ability to provide direction
• Demonstrated expertise for the vendor software platforms to be managed (i.e. SAP, Jitterbit, o9)
• Proficiency in scripting and automation tools (e.g., PowerShell, Bash, Ansible)
• Excellent problem solving and analytical skills
• Growth mindset and willingness to learn new skills, technologies and frameworks
• Working knowledge of DevOps and CI/CD principles and practices

Benefits

• Members have potential for a monthly bonus
• 401k with a company match and profit sharing
• Affordable medical, dental and vision coverage
• Flexible spending accounts
• Disability and life insurance
• Fertility and adoption assistance
• Competitive paid time off, including paid parental time off
• Access to the 24/7 onsite fitness center
• Onsite medical clinic
• Tuition reimbursement