IT PMO Program Manager

About the position

The IT PMO Program Manager will drive delivery of the multi-year roadmap and strategy for Central Hudson’s IT Capital Program. This role requires a very detailed understanding of PMI practices and frameworks and is responsible for driving adoption across the business. The IT PMO Program Manager will be instrumental in working with and providing expertise to various project teams across the business. This position requires strong leadership, communication, and organizational skills, along with a solid understanding of IT systems and project management principles.

Responsibilities

• Develops, implements, and oversees comprehensive technology programs to support Central Hudson’s technology strategy.
• Develops the plan to execute Program Roadmap and manages details of the roadmap: dependencies, deadlines, milestones, etc.
• Continually develops and manages strategy and maturity of the program by partnering with key stakeholders across the Company.
• Manages and guides third party vendor relationships related to the program.
• Ensures stakeholders are meeting roadmap milestones and deadlines; reports on success/gaps.
• Develops and maintains relevant reports such as progress visibility, program status, and program metrics.
• Provides resource demand analysis to recommend project staffing needs for the program.
• Supports the resolution of risks, issues, actions, & decisions within the program.
• Supports the creation and facilitation of vendor SOWs, RFPs, and project change requests for the program.
• Provides guidance and oversight to ensure there is an effective execution and alignment of initiatives.
• Conducts risk assessments and develops strategies to mitigate potential threats and vulnerabilities.
• Collaborates with cross-functional teams to evaluate project outcomes and identify areas for improvement to enhance future performance.
• Stays current with industry trends and best practices to continually enhance the program delivery.
• Establishes and maintains relationships with key stakeholders, communicating progress, risks, and mitigation strategies.
• Defines and tracks key performance indicators (KPIs) to measure the effectiveness of program initiatives.
• Ensures compliance with relevant regulations and standards i.e. Sarbanes-Oxley.
• Provides storm/emergency response support.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business Administration or related field of study and 3+ years’ experience in program management with a focus on program planning and implementation or an associate’s degree with 5+ years’ experience in program management with a focus on program planning and implementation.
• In lieu of a degree, a high school diploma or equivalent and 7+ years’ experience in program management with a focus on program planning and implementation will be considered.
• Strong understanding of Agile frameworks, standards, best practices, and program management principles.
• Excellent communication and presentation skills, with the ability to collaborate effectively with diverse teams.
• Familiarity with regulatory requirements and compliance frameworks.
• Analytical mindset with the ability to assess complex situations and make informed decisions.
• Continuous learning orientation to adapt to evolving technology landscape.
• A strong background with an understanding of the intersection between business and technology.
• Ability to influence business decision-making by providing quantitative/qualitative data analysis.
• A results-oriented mindset with the ability to solve problems and make decisions.
• Ability to work with limited direct supervision and professionally respond to constructive feedback.
• Valid driver’s license.

Nice-to-haves

• 10+ years experience in program management with a focus on program planning and implementation.
• Experience in the Energy & Utility industry or services industry.
• PgMP, and Agile certifications.
• Experience with Microsoft Project or other PM tools.
• Experience with Microsoft PowerBI.
• Experience with Organizational Change Management (OCM) practices.

Benefits

• Competitive salaries
• Medical, Dental, and Vision insurance
• 401(k) Retirement Savings Plan
• Life Insurance
• Tuition Assistance
• Wellness Reimbursement Program
• Travel Insurance
• Paid Holidays and Vacation