About the position
Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? We're looking for a Technical Project Manager, to manage the collection and analysis of customer installation requirements. You will manage and prioritize competing requirements spanning many customer organizations and develop and implement a customer communication campaign for product rollout. We're looking for a service-focused team member who thrives on the opportunity to help DoD users solve problems. You will provide in-depth support and lead problem-solving and implementation efforts for specific technology products or applications. You will interact with various customers, system users, and senior leaders in this position. The mission requires you plan and prioritize implementation schedules to ensure minimal impact to mission readiness. Works without considerable direction; mentors and may supervise team members. You'll apply specific functional knowledge and working and general industry knowledge. Your technical expertise will be vital as you develop and maintain system installation schedules, and plan and coordinate multiple installation activities with systems administrators and customers. We focus on growing as a team, so you'll share your expertise through leadership and mentoring as you help the team work through challenges and develop new methodologies. As a technical leader, you'll identify new opportunities to help your customers meet their needs. Join our team and solve daily challenges as we improve and enhance the cyber maturity profile of DoD systems across the enterprise.
Responsibilities
- Manage the collection and analysis of customer installation requirements.
- Prioritize competing requirements spanning many customer organizations.
- Develop and implement a customer communication campaign for product rollout.
- Provide in-depth support and lead problem-solving and implementation efforts for specific technology products or applications.
- Interact with various customers, system users, and senior leaders.
- Plan and prioritize implementation schedules to ensure minimal impact to mission readiness.
- Mentor and supervise team members.
- Develop and maintain system installation schedules.
- Plan and coordinate multiple installation activities with systems administrators and customers.
- Identify new opportunities to help customers meet their needs.
Requirements
- 5+ years of experience providing support to an IT operations environment.
- Experience with Special Access Programs (SAP).
- Active TS/SCI clearance; willingness to take a polygraph exam.
- Bachelor's degree in Science, Technology, Engineering, Mathematics, or Business.
- DoD 8570 IAT Level II Certification.
Nice-to-haves
- 3+ years of experience working in an Air Force SAP environment.
- Experience with SAP IT Services and Programs.
- Experience with technical product rollout and requirements, timelines, branding, and consumer communications.
- Master's degree in Computer Science, Engineering, or Business Administration.
- Project Management Professional (PMP) or Level 3 DAWIA Certification.
Benefits
- Health, life, and disability insurance.
- Financial and retirement benefits.
- Paid leave and professional development.
- Tuition assistance and work-life programs.
- Dependent care support.
- Recognition awards program for exceptional performance.
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