IT Project Manager

About the position

The Massachusetts Executive Office of Education (EOE) is committed to equity and valuing the unique and diverse characteristics and experiences of every member of its workforce. We encourage an authentic workplace where colleagues show up as their full selves, where collaboration, innovation, and connections are key to realizing our mission that all children, youth, and families thrive socially, academically, and economically. We seek teammates who are committed to promoting a diverse and inclusive work environment, where everyone is valued and engaged. We encourage you to apply and identify your strengths in these areas. The Executive Office of Education's Information Technology Group (EOE IT) strives to connect and empower communities of learners, from birth to college to the workforce, by building and supporting innovative systems that facilitate positive outcomes for all. We are a diverse team of professionals dedicated to ensuring that the Commonwealth of Massachusetts remains the national leader in education. As EOE IT strives to improve the delivery of IT services, we seek an experienced and motivated IT Project Manager who will partner with agency stakeholders to obtain requirements, evaluate and determine objectives, goals, and scope of multiple projects, as well as collaborate with peers across the Commonwealth's education agencies in a matrixed organization structure. Reporting to the Senior IT Program and Portfolio Manager, the IT Project Manager will create, monitor, and provide ongoing communication to appropriate IT and agency stakeholders, report risk areas and partner with the business on strategies to address concerns, manage dependencies between projects, develop detailed project plans, and ensure accurate and up to date documentation. This individual must have experience juggling multiple projects of varying sizes, preferably in the public sector, be hands on in understanding project requirements, and be willing to jump in to fill gaps or assume management of projects that are off course. This is an exciting opportunity for someone interested in making the jump to project management whose had demonstrated success in adjacent or other roles. Analytical, detailed oriented and a strong but diplomatic personality will be best suited for this role.

Responsibilities

• Lead/Participate in daily stand-ups and sprint planning for development teams, ensuring issues, application code, and business requirements are appropriately documented and logged using EOE IT's toolset (e.g., Jira, Confluence, and GitHub).
• Verify issues are accurately sized/pointed and resources maximized each sprint, and ensuring deliverables meet the expectations of agency product/business owners.
• Perform and assist in the end-to-end procurement process for technology resources, products, and services for agencies, including conducting market research, authoring procurement documents, evaluating bids, and monitoring the impact, efficacy, and performance of products/services throughout the contract term.
• Serve as the primary IT liaison between technology vendors and the agencies they support.
• Develop and grow EOE IT's relationship with other state agencies to develop and implement systems for providing timely service delivery to internal and external business stakeholders.

Requirements

• Three (3) years of relevant and progressively challenging Project Management experience.
• Experience in all aspects of the software development life cycle from functional analysis through application development, training, testing, and documentation.
• Solid understanding of and experience with various methodologies used to deliver projects (Agile and Waterfall).
• Demonstrated ability to lead projects in a fast-paced environment and solve conflict effectively.
• Strong planning, organizing, coordinating, and prioritization skills, with the ability to effectively multi-task and switch focus based on the dynamic needs of various projects.
• Excellent interpersonal skills - comfortable engaging and collaborating with various project and cross-functional teams.
• Excellent communication and presentation skills with the ability to effectively translate technical and non-technical information to all levels of staff, and external customers.
• Proficiency with Microsoft applications and tools, including Excel, PowerBI, and SharePoint Online.

Nice-to-haves

• Five (5) plus years of relevant and progressively challenging Project Management experience.
• Experience working in public sector, government, or nonprofit organizations.
• Experience working in Agile environments.
• Experience working in application development, systems administration/engineering, or other technical discipline.
• Background in educational IT (PK-16).
• Hands-on experience with technologies: ServiceNow, Salesforce, Tableau, PowerBI, Learning Management Systems, .NET, Jira, & Sharepoint.

Benefits

• Comprehensive benefits package including health insurance, retirement plans, and paid time off.