American Oncology Management Company - Fort Myers, FL

posted 5 months ago

Full-time - Senior
Remote - Fort Myers, FL
Administrative and Support Services

About the position

The IT Senior Acquisitions Technical Support role at American Oncology Management Company is a remote position focused on providing expert technical support for infrastructure cabling and IT closet build-outs. The position requires a deep understanding of networking hardware and the ability to collaborate with multiple teams in a fast-paced environment. The ideal candidate will have extensive IT experience, strong communication skills, and a customer-focused approach, particularly within the healthcare services industry.

Responsibilities

  • Serve as a Subject Matter Expert on infrastructure cabling and IT closet build-outs.
  • Demonstrate in-depth knowledge of networking hardware including Firewalls, Routers, Switches, and Access Points.
  • Work collaboratively with multiple teams and business units simultaneously.
  • Perform duties in accordance with regulatory requirements and organizational policies.
  • Manage relationships with various business stakeholders and understand their business drivers.
  • Create, champion, and maintain processes, procedures, and policies.

Requirements

  • Bachelor's degree in Computer Science, MIS, or a related field, or equivalent experience preferred.
  • 7+ years of related IT experience preferred.
  • Preferred ITIL V3 Certification and RCDD Certification.
  • Valid state Driver's License for travel to satellite offices and offsite meetings.
  • Experience in a supervisory role over commercial infrastructure cabling projects.
  • Proven ability to communicate technical information across various organizational levels.
  • Experience in the healthcare services industry with knowledge of HIPAA, HITECH, and PHI.

Nice-to-haves

  • Second language proficiency is an asset but not required.
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