IT Solutions Architect - Salesforce

About the position

The Solutions Architect works with the business stakeholders and the IT team to develop deep understanding of business operations, processes and capabilities to determine the best methods to overcome business problems. Their job is to work with business stakeholders to determine current concerns for the company and identify opportunities where technology solutions, process optimization and a connected strategy can help solve problems. They are also responsible for identifying future business needs and proactively working with the IT team to build the strategy and roadmaps to drive a connected ecosystem through future integrations and necessary changes. The solutions Architect provides the necessary leadership, analysis and design tasks related to support the development of technology solutions to ensure that solutions meet business needs and align with architectural governance and standards. This role requires the ability to work with evolving requirements, competing business demands and within the context of an established aircraft manufacturing and service organization. This position will be part of the Information Technology team.

Responsibilities

• Understand business drivers and business capabilities (future and current state) and determine corresponding enterprise solution designs and change requirements to drive the organization's targeted business outcomes
• Lead evaluation, design and analysis for the implementation of the solution's architecture across a group of specific business applications or technologies based on enterprise business strategy, business capabilities, value-streams, business requirements and enterprise standards
• Understand emerging technology trends and disruptions and their practical application to enable new and evolving business and operating models
• Collaborate with stakeholders to define technical requirements, solutions, and ensure alignment with business goals
• Provide expert guidance on Salesforce best practices, architecture, and security to ensure the scalability and performance of Salesforce implementations
• Design integration strategies with third-party systems and applications, utilizing Salesforce APIs and middleware solutions
• Monitor the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements and work with IT to provide a 3-5 yr strategy with a roadmap to create the connected ecosystem
• Able to effectively communicate the operational needs, challenges and recommendations to achieve the connected ecosystem and how it will be approached across different audiences including technical, managerial, executives and vendors
• Generate technical requirements and communicate a matching solution architecture
• Collaborate with other architects on the principles, guidelines, standards and solution patterns that ensure solution decisions are aligned with the enterprise's future-state architecture vision
• Ensure that application processes (including those of external service providers) are conducted in line with corporate architecture standards, company and technical policies and applicable standards and legislation

Requirements

• Bachelor's degree in Computer Science or related combination of education and technical experience
• Must have proven experience in a Solutions Architect role implementing large complex programs to achieve the company goals
• 10+ years in at least two IT solution development disciplines, including technical or infrastructure architecture, network management, application development, middleware, database management or cloud development
• Good understanding of strategic and emerging technology trends, and the practical application of existing and emerging technologies to new and evolving business and operating models
• Good understanding of product management, agile principles and development methodologies and capability of supporting agile teams by providing advice and guidance on opportunities, impact and risks, taking account of technical and architectural debt
• Overall understanding of the Salesforce systems and processes such as: Sales Cloud, Service Cloud, AutoCloud, Marketing Cloud, and Field Service
• Experience developing architecture blueprints, strategies and roadmaps

Nice-to-haves

• Exceptional business acumen, leadership and communication skills, enabling them to operate credibly with senior-most operating leaders, as well as business resources
• Ability to craft recommendations (based on thorough understanding of data, and its sources) that allow leadership to make data-driven decisions
• Executive presence; ability to translate technology into business terms and to influence outcomes with key stakeholders
• Strong familiarity with process management techniques, with the ability to establish and define processes, interrelationships, key controls and to continuously monitor and improve processes to facilitate the efficient and effective execution of business activities
• Use of System Development Life Cycle (SDLC) methodologies in delivery of IT solutions

Benefits

• 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting
• Employer-Paid Coverages: Group term life, short- and long-term disability insurance
• Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options
• Free Health Tracking: With rewards for meeting health goals
• Generous PTO: 120 + hours accrued within the first year
• Employee Referral Bonus: For referring talented candidates
• Career Development: Tuition reimbursement and professional growth opportunities
• Exclusive Discounts: Access to partner and marketplace discounts
• Community & Engagement: Company and employee clubs at various locations