IT Sr. Product Manager, Corporate Systems

About the position

The Sr Product Manager of Corporate Systems will have the opportunity to drive the implementation and enablement of transformative technology capabilities supporting many of our Corporate functions including Finance, Legal, Real Estate & Corporate Communications. The position requires excellent product management and leadership skills to translate business needs to product roadmaps & releases and work with engineering teams to deliver valuable & reliable technology solutions. The position is responsible for managing the relationship with key business partners, providing day-to-day business support and ensuring our business applications are delivering the highest value & customer satisfaction for our various customers.

Responsibilities

• Work with business partners to identify and define the capabilities to deliver 5B short term and long-term goals.
• Creates and documents a vision for multiple products & projects in a prioritized multi-year roadmap.
• Documents business requirements in the form of user stories; grooms stories in the backlog to ensure that engineers on the scrum team understand the acceptance criteria.
• Responsible for defining Epics & features and prioritizing the team backlog.
• Builds relationships with key business partners and other stakeholders to ensure an understanding of their business processes/needs and integrate those into the backlog, liaising between those stakeholders and the technical teams.
• Leads team demonstrations of software products and provides context to explain how the software product applies to business processes.
• Sets and communicates iteration goals and iteration content via prioritized user stories.
• Partners with the stakeholders to help drive user adoption of new capabilities, including development of change management plans, communication plans, training, and user adoption surveys.
• Leverages lean methodologies working with engineering to negotiate tradeoffs between scope, schedule and quality on behalf of stakeholders.
• Provides input to release planning, design storming, QA validations and signoff at iteration level across multiple scrum teams.
• Proactively and effectively communicate changes to systems (Projects / Minor enhancements related changes).
• Engages with software vendors and understands new application functionality that’s being evaluated for implementation.
• Communicates critical business-impacting incidents to leaders in a timely manner and ensure they are communicated in business language; provides cross-functional team coordination to remediate critical issues and ensures ongoing status is communicated and contingency options that best support the business are provided.

Requirements

• 8+ years IT experience.
• 5+ years’ experience in product management or product ownership on an Agile team, preferably for a large retail company.
• BS in Computer Science or equivalent degree.
• Strong understanding of various corporate functions within a retail environment (Finance, Legal, Real Estate, Corp Comms, Procurement).
• Experience with large Enterprise Resourcing Planning (ERP) platforms – Oracle Fusion Finance, Oracle EPM, Oracle RMS, SAP, or similar applications in a retail environment.
• Experience using roadmap and agile project management tools (Jira, Aha, etc) preferred.
• Demonstrated understanding of modern software development and infrastructure tools, processes and practices, including Agile Development, Cloud, DevOps.
• Strong experience defining product requirements including functional requirements and supporting non-functional requirements.
• Background in product roadmap management, both development and execution of a long-term vision.

Nice-to-haves

• Ability to develop a clear, complete understanding of customer needs and problems through careful listening, probing, & encouraging.
• Create and deliver presentations to educate/influence business partners on opportunities for technology advancement.
• Develop and deliver communications (both oral and written) that have clarity and impact.
• Establish and maintain effective relationships with customers.
• Dedication to exceeding customer expectations and requirements.
• Effective time management and organizational skills with the ability to operate in a fluid, fast paced environment.