State of North Carolina
posted 5 months ago
The IT Technical Writer position is a temporary role within the Department of Health and Human Services, specifically assigned to the Medical Examiner Information System Replacement (MEIS-R) program. This remote position requires the development and organization of training materials, collaborating closely with subject-matter experts such as medical examiners, pathologists, and software developers to gain a comprehensive understanding of the information system's functionality and intricacies. The primary responsibility includes producing high-quality documentation, which encompasses user manuals, technical guides, and system specifications. The writer will be tasked with translating complex technical details into clear, user-friendly content, ensuring that all documentation adheres to regulatory requirements, including FDA guidelines for medical software. In addition to creating user manuals, the role involves associating software documentation with design control and validation requirements, writing user interface text for the medical examiner information system, and developing online help resources and developer guides. The writer will also review and edit content for accuracy, consistency, and clarity, maintaining a keen eye for detail to ensure high-quality deliverables. Candidates should possess strong networking and organizational skills, with experience working across both private and public organizations. This senior-level position requires the ability to work with limited supervision and direction, demonstrating thorough knowledge of public and business administration principles as they relate to program development. The role demands considerable knowledge of economic, social, and technological needs relevant to the program area of assignment, along with skills in program development, analysis, and evaluation. The candidate must be capable of planning, coordinating, and directing a statewide development program, accurately analyzing situations, and adopting effective courses of action. Strong communication skills are essential for expressing ideas clearly and concisely, both orally and in writing, and for effectively speaking before large groups.