IT (Technical Writer)

Ampcus - Vienna, VA

Full-time

Vienna, VA

Professional, Scientific, and Technical Services

About the position

The Technical Writer will be responsible for creating, maintaining, and updating technical documentation for various software and engineering projects. This role requires a strong understanding of technical concepts and the ability to communicate complex information clearly and concisely. The ideal candidate will work closely with software developers, engineers, and project managers to gather information and produce high-quality documentation that meets the needs of both technical and non-technical audiences. The Technical Writer will also be expected to ensure that all documentation adheres to company standards and best practices, and to contribute to the continuous improvement of documentation processes and tools. In this position, the Technical Writer will engage in various tasks including drafting user manuals, system operation guides, and online help documentation. The role will involve collaborating with cross-functional teams to gather insights and feedback, ensuring that the documentation is accurate and up-to-date. The Technical Writer will also be responsible for organizing and managing documentation in a way that is easily accessible to users, utilizing tools such as SharePoint and other content management systems. The ability to work independently while also being a proactive team member is essential for success in this role.

Responsibilities

• Create and maintain technical documentation for software and engineering projects.
• Collaborate with developers and engineers to gather information for documentation.
• Ensure all documentation adheres to company standards and best practices.
• Organize and manage documentation in content management systems.
• Draft user manuals, system operation guides, and online help documentation.
• Review and update existing documentation to ensure accuracy and relevance.
• Work independently and as part of a team to meet project deadlines.

Requirements

• Proven experience as a Technical Writer or similar role, preferably in the technology sector.
• Strong understanding of technical concepts, software development, and engineering processes.
• Excellent written and verbal communication skills.
• Proficiency in documentation tools such as Microsoft Office, Adobe Acrobat, SharePoint, and other content management systems.
• Strong attention to detail and organizational skills.
• Ability to explain complex technical information in a clear and concise manner.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and a proactive approach to documentation challenges.
• Ability to handle multiple tasks simultaneously and meet deadlines.
• Ability to work under pressure and deadlines.

Nice-to-haves

• Experience with Agile development methodologies.
• Knowledge of technology and software development tools.
• Certification in Technical Writing and/or content management.