IT Technician

Minnesota City Jobs • Shoreview, MN

429d • $64,730 - $71,365

About The Position

The IT Technician position in Shoreview, Minnesota, is a full-time role responsible for providing technical support for computer hardware, software systems, networks, and city mobile devices. The technician will play a crucial role in ensuring the smooth operation of IT systems within the city, addressing technical issues, and supporting city employees with their IT needs.

Requirements

• Entry-level experience in IT support
• Proficiency in software troubleshooting
• Basic knowledge of computer hardware and software systems
• Ability to monitor and maintain network systems

Nice To Haves

• Experience with city government IT systems
• Familiarity with mobile device management
• Knowledge of cybersecurity best practices

Responsibilities

• Installing software and hardware
• Creating system accounts
• Troubleshooting system problems
• Monitoring city networks and servers
• Coordinating with vendors to maintain and enhance systems
• Providing technical training and support to employees
• Maintaining records, documentation, and inventory
• Ensuring system security

Benefits

• Competitive hourly wage
• Opportunity for overtime pay
• Supportive work environment
• Potential for career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed