Junior Sales Operations Manager

About the position

This role will serve as a critical member of the Go To Market (GTM) team, supporting the wholesale team through providing product information and assets required to initiate a successful go to market process, from sell-in to digital partner support. They will partner with our global teams and photography agency to best serve our sales organization and retailers.

Responsibilities

• Responsible for full scope Puma North America (PNA) sample management and processes, which entails most but is not limited to; collaboration with cross-functional partners to aggregate and execute sample ordering ahead of key company milestones, ensure tracking and shipment arrivals, leading tracking and sign-off process with Merchandising teams and maintaining organization system and flow of on-site footwear and apparel samples.
• Partner with GTM Operations Teamhead to drive process and budget sample efficiencies.
• Reporting management of Power BI sample reports, GTM calendar, and all tracking and milestone communication within department.
• Maintaining an open line of communication with Sales team to fulfill additional in-season sample requests, providing best-in-class service.
• Supporting Showroom team with seasonal showroom setup that includes unpacking boxes, checking in styles and arranging product.
• Oversee management of our regional photography strategy, partnering with the global digital team and our North American photography agency to serve the imagery needs of our sales team and retailers.
• Partner with sales team to identify all seasonal photography needs. Maintaining open line of communication with Sales team to fulfill ad-hoc needs providing best-in-class service.
• Daily management of photography tracker. Upload all images into our public binder system for sales team and B2B usage.
• Partner with Regional Creation Center to approve National Regional Product imagery.
• Management of our Product Information Management system, acting as the liaison between the platform, our IT team and end users (sales team).
• Partner with the digital sales team to continue to drive PIM efficiencies ultimately leading to better brand experience and conversion on site.

Requirements

• 2-3 years' experience in sales/ retail operations, e-commerce operations or project management.
• Bachelor's degree preferred.
• Proactive and assertive in follow-through with colleagues and business partners, including a high degree of self-direction.
• The ability to apply experience and knowledge to provide creative solutions to problems.
• The ability to collaborate and influence others.
• Customer service-oriented attitude.
• Strong organization skills.
• Team player with a positive attitude.
• Ability to be in the office 4 days/week.
• Ability to lift up to 30 lbs.