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About the position
The Key Account Manager for the Secure ID strategic market at Illinois Tool Works Inc. will be responsible for leading revenue growth and enhancing customer engagement within North America. This role involves close collaboration with the Global Account Manager and Product Manager to understand customer needs and develop effective strategies for market growth. The position emphasizes building strong relationships across various departments within customer organizations and leveraging consultative selling techniques to position ITW as a key strategic partner.
Responsibilities
- Build and maintain strong relationships across functional departments within customer organizations.
- Use consultative selling skills to position ITW's benefits and value proposition as a differentiator for the account.
- Identify, qualify, and prioritize business opportunities to manage a high-potential sales pipeline.
- Leverage customer insights and market trends to create customized value propositions.
- Develop and implement strategic account plans aligned with customer needs and ITW's growth objectives.
- Meet or exceed sales goals by expanding ITW's share within existing accounts and capturing new business opportunities.
- Introduce new sales concepts and solutions to customers, handling technical application questions and issues.
- Collaborate with Operations, Marketing, R&D, and Customer Service teams to ensure effective delivery and support.
- Prepare proposals, quotes, and related documentation while collaborating with the Global Sales Manager.
- Manage assigned accounts by preparing sales pipeline information and maintaining customer documentation.
- Travel regularly to assigned accounts to interface with customers and present new opportunities.
Requirements
- Bachelor's degree in Business, Marketing, Engineering, or equivalent.
- 5-7 years of progressive valued add sales experience of premium product line.
- Preferred experience in industrial technical sales, chemistry related coatings or laminates, or manufacturing of printed plastic cards.
- Demonstrated success in building strategic account plans and meeting ambitious sales targets.
- Exceptional value-based selling skills and ability to influence decision-makers.
- Excellent communication skills in both written and oral formats.
Nice-to-haves
- Experience in business development is a plus.
- Familiarity with contact management software expertise.
Benefits
- Confidentiality of personal information according to EEO guidelines.
- Equal opportunity employer with a commitment to diversity and inclusion.
