Knowledge Manager

J.E Dunn Construction Group - Kansas City, KS

Full-time - Mid Level

Kansas City, KS

Construction of Buildings

About the position

The Knowledge Manager at JE Dunn will enhance company performance by effectively managing and sharing the organization's knowledge assets. This role involves utilizing methodologies such as business process management and expert systems to foster a culture of knowledge sharing and accountability, ultimately supporting the company's strategic goals.

Responsibilities

• Fosters a culture of knowledge sharing and accountability by facilitating business process management (BPM) across the organization.
• Leads the construction and implementation of a dynamic process repository (ProMapp) and employs the process ownership model to maintain and advance the system.
• Works with IT to maintain and continuously improve the integration between ProMapp and Connect/SharePoint.
• Collects and analyzes data on projects and process metrics to systematically identify improvement opportunities.
• Facilitates a process owner-lead team through rapid improvement events using value stream mapping and/or metrics based process mapping techniques.
• Conducts project visits and communicates with project team members to extract knowledge for company use.
• Collaborates with project teams to leverage and reuse knowledge sources for new project pursuits, execution, and training.
• Develops white papers, case studies, and reports on project best practices/lessons learned, industry trends, new management techniques, and delivery models.
• Performs periodic knowledge gap analysis based on ongoing company project portfolio.
• Conducts research on competitors, industry reports, social media, academic content, conference materials, etc. to continuously evaluate how JE Dunn compares and reports findings to senior leadership.
• Leads the development and conservation of a professional skills inventory and collaborates with key stakeholders to ensure all relevant knowledge is captured.
• Further develops means for measuring success of KM and reports findings to company leadership.

Requirements

• Bachelor's degree in construction management, business management, or related field (Required).
• 5+ years' experience in Construction or Business Operations (Required).
• Ability to perform work accurately and completely, and in a timely manner.
• Strong verbal and written communication skills.
• Proficiency in MS Office, specifically Excel.
• Strong organizational and listening skills.
• Ability to lead transformative groups in new concepts and ideas to improve the organization.
• Ability to conduct effective presentations and training.
• Ability to facilitate meetings and build consensus.
• Proficiency with Skype for Business and ProMapp (after training).
• Thorough knowledge of organizational processes and functional departments.
• Knowledge of most types of construction projects and delivery methods (Advanced).
• Knowledge of Lean process and philosophy (Intermediate).
• Ability to apply process improvement methodologies.
• Ability to build relationships and collaborate within a team.

Benefits

• Professional Non-Union benefits package.