Knoxville - Sales and Customer Service Administrative Assistant

Naturescape • Knoxville, TN

363d • $16

About The Position

Naturescape is seeking to hire a full-time Sales & Customer Service Administrative Assistant to provide support at our Knoxville, TN branch. This position is ideal for individuals who want to work with a stable, family-owned business and be a valued, respected, and long-term member of a close-knit team. The role involves customer interaction, administrative support, and route scheduling to ensure efficient service delivery.

Requirements

• Proficient typing skills.
• Previous experience as a Customer Service Representative or Sales Associate is preferred.
• Open to learning and growing within the company.

Nice To Haves

• Previous experience as an Office Assistant, Receptionist, or Clerical Administrator.

Responsibilities

• Help customers with incoming questions and concerns over the phone and email using solutions-oriented and caring communication.
• Contact current and interested customers to establish long-term relationships.
• Make phone calls to customers primarily in the winter months to ensure they are signed up for upcoming services.
• Support the growth of the branch and assist the branch manager with administrative tasks.
• Accurately enter, update, and organize customer data into customer management software.
• Generate customer reports, process customer payments, and make bank deposits.
• Schedule routes for specialists to maximize efficiency and quality of service.

Benefits

• Starting at $16+/hr, with opportunities for weekly incentives.
• No experience necessary, training provided.
• Generous benefits including health, dental, vision, and supplemental insurance & HRA.
• Up to 3 weeks of PTO and holidays in the first year of employment.
• Employee discounts.
• 401K with 200% company match up to 6%, vested immediately.
• Typical annual raises and yearly bonuses.
• Advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed
• Number of Employees: 251-500 employees