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L&I PROGRAM SUPPORT SUPERVISOR 2
State of Washington Dept. of Labor & Industries - Tumwater, WA
posted about 2 months ago
About the position
The L&I Program Support Supervisor 2 position at the Department of Labor & Industries (L&I) in Tumwater, WA, is responsible for overseeing the Provider Accounts and Credentialing unit. This role ensures that the unit's work is completed efficiently and meets performance expectations, while coordinating with various internal and external agencies regarding provider credentialing processes. The position emphasizes leadership, training, and compliance with agency goals, contributing to the safety and health of Washington's workers.
Responsibilities
- Plan, direct, and assign work for the unit staff.
- Ensure team meets its performance expectations.
- Train, monitor, and assist team members to meet their individual performance goals.
- Establish and implement performance goals and expectations.
- Ensure team coverage so that performance goals are not adversely impacted.
- Monitor compliance with agency goals and core competencies.
- Assist in the development and implementation of policies and procedures when needed.
Requirements
- High school diploma or equivalent AND three years of applicable experience working in Healthcare Credentialing processes and procedures.
- Proficient in the use of Microsoft Office Products (Word, Excel, Outlook).
Nice-to-haves
- Demonstrated working knowledge of credentialing software, such as ProviderOne, Vistar, MIPS, etc.
- Bachelor's degree in a health-related field, social work, or public administration.
- Possess current Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM) certificate or designation.
- Two years' experience conducting health plan credentialing.
- Demonstrated working knowledge of National Committee for Quality Assurance (NCQA) credentialing standards.
Benefits
- Flexible schedule
- Generous retirement package
- Teleworking options
- Custom work schedules
