Law Offices Of Alex Cha & Associates, Aplc - Los Angeles, CA
posted 4 months ago
The Receptionist/Legal Assistant at the Law Offices of Alex Cha & Associates plays a crucial role in supporting the legal team by managing various administrative tasks and ensuring effective communication within the firm. This position is primarily focused on providing exceptional customer service and responsiveness to the needs of the firm through various forms of communication, including phone calls, emails, and letters. The Receptionist/Legal Assistant will be responsible for scheduling medical appointments, requesting medical records, and managing clients' medical care, which is essential for personal injury cases. Additionally, the role involves contacting property damage adjusters to schedule inspections, completing necessary paperwork such as the SR-1, and filing with the DMV. The ideal candidate will be detail-oriented and professional, with excellent customer service skills. They will also be required to answer incoming phone calls, screen them, and transfer calls to the appropriate team members. Organizing and communicating daily mail with the team is another key responsibility. The Receptionist/Legal Assistant will also support the intake process as needed and perform other duties as assigned by the legal team. This position requires a bilingual individual fluent in both English and Korean, as effective communication with clients and team members is vital. The Law Offices of Alex Cha & Associates is dedicated to providing exceptional legal representation, particularly in personal injury and lemon law cases. The firm emphasizes personalized, client-centered services, ensuring that each client receives the attention and support they deserve. The Receptionist/Legal Assistant will be an integral part of this mission, contributing to the firm's commitment to achieving favorable outcomes for clients through diligent work and effective communication.